Housing Manager - Supported Housing Charity

JR United Kingdom; Maidstone; On-site; GBP 35,000 - 45,000; Full time

Job summary

A small Supported Housing charity for Veterans seeks a Housing Manager to lead the Housing Team. This role involves managing tenancy services, ensuring compliance with regulations, and engaging with ex-Service personnel. Candidates should have a strong background in housing management and understand the specific needs of the veteran community.

Qualifications

• Experience in housing management, preferably with local authorities or housing associations.
• Knowledge of performance monitoring related to housing management functions.
• Understanding of issues facing the ex-Service community, particularly Veterans.

Responsibilities

• Lead and manage the Housing Team to provide tenancy management services.
• Ensure delivery of a customer-focused housing service.
• Implement and monitor Health and Safety policies.

Skills

Staff Management

Property Management

Financial Management

Health and Safety Compliance

Tenant Participation

Job description

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Housing Manager - Supported Housing Charity, Maidstone

Location: Maidstone, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join and add value as a Housing Manager.

Job purpose

Responsible to the Head of Housing for leading and managing the Housing Team to provide tenancy management services.

Ensure delivery of a customer-focused housing service to ex-Service personnel and their dependents, engaging tenants in decisions affecting service delivery.

Implement and monitor Health and Safety policies to ensure a safe environment for tenants, staff, contractors, and visitors, complying with regulations.

Provide regular reports on performance outcomes and key performance indicators.

Manage day-to-day property and tenancy services expenditure within budget.

Collaborate across teams to support the charitable objects through excellent housing management.

Key Accountabilities

• Staff Management
• Property Management
• Lettings, allocations, and voids management
• Tenancy management, rent arrears, and enforcement
• Tenant participation and engagement
• Financial management and control
• Quality and regulatory compliance
• Health and Safety
• Equality and diversity

Person Specification

Experience in housing management, preferably with local authorities or housing associations, especially in property and asset management.

Experience managing staff.

Knowledge of performance monitoring related to housing management functions.

Understanding of issues facing the ex-Service community, particularly Veterans with support needs.