Housing Management & Compliance Coordinator - Leamington Spa

TN United Kingdom; Stratford-upon-Avon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading organization is seeking a Housing Management & Compliance Coordinator in Stratford-upon-Avon to support young people in maintaining their accommodation and managing their tenancies. This full-time role involves working closely with young individuals, providing guidance, and ensuring their welfare. The successful candidate will lead a team, manage reports, and assist with financial matters, contributing to the positive development of young people in the community.

Qualifications

• Experience working with young people in various settings.

Responsibilities

• Enable young people to sustain their tenancy and take responsibility for their property.
• Support young people with debt management or refer to specialist agencies.
• Prepare weekly reports on arrears and actions taken.

Skills

Youth Work

Social Work

Community Work

Education

NVQ 4 Advice & Guidance

Job description

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Housing Management & Compliance Coordinator - Leamington Spa, Stratford-upon-Avon

Client: St Basils

Location: Leamington Spa, Stratford-upon-Avon

Job Category: Other

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EU work permit required: Yes

Job Reference: 3a647def4e2d

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

From 2023 - 2024

3,718 young people received advice and support.

1,616 young people were supported by us during the year.

1,034 young people lived in our 40+ accommodation schemes.

Up to 590 young people lived with us every night.

87% of young people moved on from St Basils in a planned, positive way.

Closing Date: Tuesday 20th May 2025

Job Title: Housing Management & Compliance Coordinator

Reports to: Youth Services Manager

Hours of work: Full Time (37.5 hours per week)

Contract: Fixed Term - 12 months

Key Responsibilities:

• Enable young people to sustain their tenancy and take responsibility for their property.
• Empower young people to report repairs and keep their property clean.
• Help maximize and retain young people's income.
• Ensure voids meet lettable standards before letting, including cleaning and repairs.
• Assist young people in paying rent and service charges.
• Support young people with debt management or refer to specialist agencies.
• Prepare weekly reports on arrears and actions taken.
• Safeguard the welfare of young people.
• Record rent and payments according to procedures.
• Inform support staff of any concerns or needs.
• Assist with benefit claims and related tasks.
• Arrange admissions visits and induct new residents.
• Support young people in maintaining their accommodation.
• Perform administrative tasks like recording payments and inspections.
• Contribute to initiatives to support young people and organization income.
• Work with support staff to address breaches of tenure.

Be flexible to provide out-of-hours support on a rota, including emergency cover.

Leading the Team:

• Develop a cohesive and effective staff team.
• Participate in induction, supervision, and performance management of staff and volunteers.
• Provide cover for colleagues and participate in on-call duties, including anti-social hours.
• Lead and contribute to team meetings.
• Report concerns or service improvements to management.
• Deputise for the Youth Services Manager when needed.
• Monitor service delivery and suggest improvements.
• Support colleagues respectfully.

Qualifications:

• NVQ 4 Advice & Guidance, Care, or equivalent, or working towards Youth Work, Social Work, or equivalent.

Role Experience:

• Experience working with young people in settings like Youth Work, Residential, Social Work, Probation, Community Work, Education, or Housing.