Housing & Licensing Admin Specialist (Flexible Hours)

Runnymede; Borough of Runnymede; Remote; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible working

29 days annual leave plus bank hols

Pension scheme

Free parking

Training and development opportunities

Cycle to work

Season ticket loan

Health insurance plan after 1 year

Employee assistance programme

Job summary

Runnymede Borough Council is seeking a focused Private Sector Housing & Licensing Administrator to provide essential administrative support across environmental health and licensing functions, including HMO licensing. The role involves processing applications, handling landlord, business and resident enquiries, and maintaining records in Civica.

You will contribute to inspections coordination, health records administration and support for investigations while delivering a professional service to

Qualifications

• Experience of administrative and clerical work.
• Experience dealing with customers face-to-face, by telephone and via email.
• Excellent data entry, keyboard and IT skills.
• Clear and professional communication, both verbal and written.
• Strong organisational skills and ability to prioritise competing demands.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative support across environmental health and licensing services.
• Assist with the administration of the HMO licensing scheme and other licensing functions.
• Maintain accurate records on the Civica system and monitor renewals.
• Process licence applications and manage enquiries from landlords, businesses and residents.
• Prepare reports and support inspections and investigations as required.

Job description

Runnymede Borough Council is seeking a focused Private Sector Housing & Licensing Administrator to provide essential administrative support across environmental health and licensing functions, including HMO licensing. The role involves processing applications, handling landlord, business and resident enquiries, and maintaining records in Civica.

You will contribute to inspections coordination, health records administration and support for investigations while delivering a professional service to