Housing Disrepair Team Leader

The Practice For Profit Limited Recruitment Panel; Liverpool; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Salary

Holidays + Birthday off

Income protection

Dental plan

Critical illness cover

Death in service

Employee Assistance Programme

Pension

Well-being programmes

Onsite café

Bike storage

Job summary

The Practice For Profit Limited Recruitment Panel in Liverpool is seeking an experienced Housing Disrepair Team Leader to lead a busy caseload and develop the team. Based in Liverpool, you will oversee pre and post-litigation matters, ensuring high-quality legal advice and client care.

You will manage capacity, mentor colleagues, and drive performance while upholding the firm’s values and providing clear guidance to junior fee-earners.

Qualifications

• Housing disrepair experience is essential.
• Ability to motivate and support team members.
• Target driven with excellent client care.

Responsibilities

• Managing capacity and workloads across the team.
• Support, develop and motivate the team through regular 1-2-1s and meetings.
• Ensure a high level of service and client care at all times.
• Be an ambassador for the firm's values.
• Progress caseload to provide timely, professional legal advice.
• Manage your own caseload from inception to completion.
• Work to deadlines and prioritise a varied caseload.

Skills

Leadership

Team management

Housing disrepair experience

Client care

Communication

Negotiation

Case management

Attention to deadlines

Tools

CPR & Housing Conditions case law

Job description

With offices in Liverpool and Bolton, the client offers a nationwide legal advice across a wide range of sectors including Credit Hire, Personal Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. They are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers employees to build fulfilling and rewarding careers.

They are currently recruiting for a Housing Disrepair Team Leader to be based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. You will oversee a team handling a caseload of pre and post litigated housing disrepair matters. Experience of Personal Injury would be advantageous.

Responsibilities to include:

• Managing capacity and ensuring workloads are distributed evenly across the team.
• Support, develop and motivate the team through holding regular 1-2-1’s and meetings.
• Ensuring that a high level quality of service is provided at all times.
• Embody and be a keen ambassador for the firm's values.
• Progressing your caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
• Manage your own caseload from inception to completion.
• Ability to work to deadlines/targets and to prioritise a varied caseload.
  

About You:

• Ability to positively motivate and support team members.
• Previous housing disrepair experience is essential.
• Target driven whilst maintaining exceptional client care.
• Confident when working to targets.
• Excellent telephone manner and communication skills.
• Excellent problem-solving and negotiation skills.
• Excellent knowledge of the CPR and Housing Conditions case law.
• Ability to provide a high level of client care.
• Ability to work efficiently and effectively, as part of a team and using one’s own initiative.
  

Company Values:

• We support
• We surpass
• We succeed

What they offer in return:

• A clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.
• A competitive salary.
• 23 days holiday + your Birthday off + plus 8 bank holidays.
• Income protection, dental plan, critical illness cover & death in service cover.
• Employee Assistant Programme.
• Workplace pension scheme.
• Free onsite weekly classes and well-being programmes.
• Discounted onsite Restaurant, Coffee Shop / Café.
• Secure bike storage.
• The opportunity to develop a rewarding and successful career with a wonderful law firm.