Housing Disrepair Team Leader

JR United Kingdom; Derby; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise de droit reconnue recherche un Housing Disrepair Team Leader passionné par le service à la clientèle. Vous serez responsable de la gestion d'une équipe qui traite les problèmes de logement, en assurant une excellente qualité de service tout en poursuivant votre propre caseload. Ce rôle vous permet de contribuer à la mission de l'entreprise, qui est d'aider les clients à avancer dans leur vie.

Benefits

23 jours de congés plus 8 jours fériés

Programme de bien-être au travail

Gymnase sur place

Restaurant et café à prix réduit

Stockage sécurisé pour vélos

Stationnement local à prix réduit

Qualifications

• Expérience en housing disrepair est essentielle.
• Compétences en communication et négociation excellentes.
• Capacité à travailler sous pression et à gérer des responsabilités.

Responsibilities

• Gérer la capacité de l'équipe et s'assurer que les charges de travail sont bien réparties.
• Supporter, développer et motiver l'équipe par des réunions régulières.
• Gérer son propre caseload de bout en bout.

Skills

Communication

Negociation

Problem Solving

Job description

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Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach.

With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.

Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.

We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.

We are currently recruiting for a Housing Disrepair Team Leader who will be based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are currently looking for someone to come in and oversee a team who are handling a caseload of pre and post litigated housing disrepair matters. Experience of Personal Injury would be advantageous.

If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.

Responsibilities to include:

• Managing capacity and ensuring workloads are distributed evenly across the team.
• Support, develop and motivate the team through holding regular 1-2-1’s and meetings.
• Ensuring that a high level quality of service is provided at all times.
• Embody and be a keen ambassador for the firms values
• Progressing your caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
• Manage your own caseload from inception to completion.
• Ability to work to deadlines/targets an to prioritise a varied caseload.

About You:

• Ability to positively motivate and support team members.
• Previous housing disrepair experience is essential
• Target driven whilst maintaining exceptional client care
• Confident when working to targets
• Excellent telephone manner and communication skills
• Excellent problem-solving and negotiation skills
• Excellent knowledge of the CPR and Housing Conditions case law.
• Ability to provide a high level of client care.
• Ability to work efficiently and effectively, as part of a team and using one’s own initiative.

Company Values:

We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.

• We support
• We succeed

What we offer in return:

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme.Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café.Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.