Housing Concierge

Apricus Resourcing Ltd; Cheltenham; On-site; GBP 25,000 - 26,000; Full time

Job summary

Apricus Resourcing is seeking a Housing Concierge for a 12-week contract in Cheltenham. You'll ensure the safety of customers and properties during night shifts, conducting patrols and managing enquiries. No experience is needed but prior exposure to social housing or care sectors is beneficial. Various benefits are provided, including a DBS certificate and a competitive salary.

Benefits

Free fast-track DBS disclosure certificate

Dedicated consultant with sector expertise

Efficient weekly payroll and compliance support

Competitive pay rates

£300 referral bonus for successful referrals

Qualifications

• No prior experience required; experience in social housing or care settings is advantageous.

Responsibilities

• Ensure safety of customers and properties from 8pm to 8am.
• Conduct regular patrols and handle customer enquiries.
• Maintain statistical information on occupancy and update project records.

Skills

Customer service

Issue resolution

Job description

Apricus Resourcing is working with an independent provider seeking a Housing Concierge for a contract role based in Cheltenham. The initial contract duration is 12 weeks, with potential for extension.

As a Night Concierge, you will be responsible for ensuring the safety of customers and properties from 8pm to 8am. Your duties include conducting regular patrols, handling customer enquiries, resolving issues, and coordinating responses to incidents. You must have access to a vehicle insured for business purposes; expenses will be reimbursed. You will be supported by concierge colleagues and the on-call manager during emergencies. Shifts are Monday to Friday, and you should be comfortable working alone.

The role also involves maintaining statistical information on occupancy and updating project records, such as the communications log, in line with record-keeping standards.

Person Specification:

No prior experience is required; however, experience in social housing or care settings, paid or voluntary, would be advantageous.

The position is on a rolling contract with a view to extension. The pay rate is £12.21 per hour (PAYE).

Benefits of working with Apricus Resourcing:

• Free fast-track DBS disclosure certificate
• A dedicated consultant with sector expertise
• Efficient weekly payroll and compliance support
• Competitive pay rates
• £300 referral bonus for successful referrals

If interested, please apply or contact our office directly.