Housing Change & Improvement Lead

Carrington West; Greater London; Hybrid; GBP 140,000 - 170,000; Full time

Benefits offered by this job

Hybrid working

Competitive rate £650/day

Job summary

Carrington West is seeking a Senior Housing Change & Improvement Lead for a hybrid role in South London. You will oversee large-scale housing service redesigns, coordinate multiple workstreams and ensure governance and delivery against milestones.

The position offers a 12-month initial contract at £650 per day, 35 hours per week, with hybrid working, and partnership with senior leadership and HR to deliver organisational transformation.

Qualifications

• Significant experience leading complex change, transformation or organisational redesign programmes.
• Strong programme and project management experience delivering complex change at pace.
• Experience within local government, ideally housing or similar public service.
• Experience developing business cases and cases for change with high-quality programme docs.
• Understanding of governance, risk, dependencies and delivery assurance.
• Excellent stakeholder management with ability to engage senior leaders.

Responsibilities

• Lead and coordinate a large-scale housing service redesign and organisational change programme.
• Develop and maintain programme and project plans, ensuring delivery against milestones, timescales, quality and cost.
• Produce robust business cases, cases for change and supporting programme documentation.
• Map and manage dependencies across multiple projects and workstreams.
• Establish and manage governance, reporting and assurance processes.
• Track risks, decisions, actions and delivery issues through to resolution.
• Facilitate senior-level meetings, workshops and engagement sessions.
• Oversee implementation activity and provide assurance that the overall change programme remains on track.

Skills

Change management

Programme management

Stakeholder management

Governance

Risk management

Senior stakeholder engagement

Job description

Housing Change & Improvement Lead

South London | Hybrid working
Rate: £650 per day (Umbrella)
Initial contract: 12 months
Working hours: 35 hours per week
Working arrangement: Hybrid

Role summary

This is a senior change role that will lead and coordinate a portfolio of strategic improvement projects, helping to reshape operating structures and deliver sustainable improvements across housing operations.

You will work closely with senior leadership, HR and corporate services, providing the programme management, governance and delivery oversight required to take complex organisational change from initial design and business case development through to implementation.

What you will do as a Housing Change & Improvement Lead

• Lead and coordinate a large-scale housing service redesign and organisational change programme.
• Develop and maintain programme and project plans, ensuring delivery against agreed milestones, timescales, quality and cost.
• Produce robust business cases, cases for change and supporting programme documentation.
• Map and manage dependencies and interdependencies across multiple projects and workstreams.
• Establish and manage effective programme governance, reporting and assurance processes.
• Track risks, decisions, actions and delivery issues through to resolution.
• Facilitate senior-level meetings, workshops and engagement sessions.
• Oversee implementation activity and provide assurance that the overall change programme remains on track.

What you will need as a Housing Change & Improvement Lead

• Significant experience leading complex change, transformation or organisational redesign programmes.
• Strong programme and project management experience, with a track record of delivering complex change at pace.
• Experience within local government would be highly advantageous, ideally within housing or a similarly complex public service environment.
• Demonstrable experience developing business cases, cases for change and high-quality programme documentation.
• Strong understanding of programme governance, risk management, dependencies and delivery assurance.
• Excellent stakeholder management skills with the confidence to engage and influence senior leaders.

What's on offer

• £650 per day (Umbrella)
• Initial 12-month contract
• 35 hours per week
• Hybrid working
• Opportunity to play a key role in a significant housing transformation and service redesign programme.