Housing Assistant

Methodist Home For the Aging Corporation; England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

DBS checks

Counselling services

Flexible annual leave options

Discounts and wellbeing perks

Induction and training

Long service awards

Job summary

Methodist Home for the Aging Corporation is seeking an organised Housing Assistant for Stanton Lodge, Swindon on a fixed-term (12 months) contract. 37.5 hours per week, starting January 2027, with a salary of £26,916 per annum.

You will support day-to-day housing scheme management, help residents feel safe and at home, assist with lettings, rent arrears, health & safety, and contribute to a welcoming, community-focused team. A Level 2 Housing qualification is desirable.

Qualifications

• Experience of working in a housing-related role.
• Strong organisational skills including planning, prioritising and record keeping.
• Good IT skills including Microsoft products.
• Effective written and verbal communication and interpersonal skills.
• Ability to work as part of a team and manage competing priorities.
• Customer-focused approach with sensitivity to older people.
• A Level 2 Housing qualification or equivalent is desirable but not essential.

Responsibilities

• Support the Housing Manager with the efficient running of the scheme, including housing management, maintenance and administration.
• Assist with void management, repairs, allocations, lettings and rent or service charge arrears.
• Lead on health & safety compliance within the scheme and support management of anti-social behaviour.
• Ensure accurate record keeping in line with statutory, regulatory and organisational requirements.
• Monitor budgets in conjunction with the Housing Manager, ensuring appropriate expenditure authorisation.
• Support annual service charge processes and consultations with residents where required.
• Provide advice and signposting to residents around income maximisation, welfare benefits and support services.
• Work closely with estates, sales and internal teams to maintain high-quality environments and build strong communities.
• Help raise the profile of the scheme and MHA within the local community and support fundraising initiatives.

Skills

Housing experience

Organisational skills

IT skills

Communication skills

Teamwork

Customer focus

Older people care

Education

A Level 2 Housing qualification or equivalent

Tools

Microsoft Office

Job description

(FIXED TERM) Housing Assistant based at Stanton Lodge, Swindon

Job Reference

REQ029226

Date posted

6 October 2026

Closing date

20 October 2026

Location

Swindon, SN3 4TD

Location: Stanton Lodge, Swindon

Hours: Fixed Term (12 Months) - Full Time - 37.5 hours per week

Commencing January 2027)

Salary: £26,916.00 per annum

15 miles of the Scheme. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.

About the role

We are looking for an organised, customer-focused Housing Assistant to join our team at MHA. This is a varied and rewarding role, supporting the day-to-day management of a housing scheme and helping residents feel safe, supported and at home.

As a Housing Assistant, you will provide a tailored housing management service across different tenures, working closely with the Housing Manager, care colleagues and external partners. You will play a key role in maintaining safe, well-managed homes, supporting community life and delivering high-quality customer service in line with MHA’s values.

What you will do

• Support the Housing Manager with the efficient running of the scheme, including housing management, maintenance and administration.
• Assist with void management, repairs, allocations, lettings and rent or service charge arrears.
• Lead on health & safety compliance within the scheme and support the management of anti-social behaviour.
• Ensure accurate record keeping in line with statutory, regulatory and organisational requirements.
• Monitor budgets in conjunction with the Housing Manager, ensuring appropriate authorisation for expenditure.
• Support annual service charge processes and consultations with residents where required.
• Provide advice and signposting to residents around income maximisation, welfare benefits and support services.
• Work closely with estates, sales and internal teams to maintain high-quality environments and build strong communities.
• Help raise the profile of the scheme and MHA within the local community and support fundraising initiatives.

About you

We are looking for someone who is organised, approachable and committed to delivering excellent housing services.

You will bring:

• Experience of working in a housing-related role.
• Strong organisational skills, including planning, prioritising, record keeping and report writing.
• Good understanding of the impact of housing on health and wellbeing.
• Good IT skills, including the ability to use Microsoft products.
• Effective written and verbal communication and strong interpersonal skills.
• The ability to work as part of a team and manage competing priorities.
• A customer-focused approach with sensitivity to the needs of older people.
• A Level 2 Housing qualification or equivalent is desirable but not essential.

Why join MHA?

You will be joining an organisation with strong values, a supportive culture and a clear commitment to helping people live later life well. At MHA, housing roles play a vital part in supporting independence, safety and community.

Rewards and benefits

In addition to a competitive salary, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
• A strong pension scheme and life assurance
• Free DBS checks and uniforms (where applicable)
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training and development opportunities
• Long service awards to celebrate your contribution

Where the role requires a Standard or Enhanced DBS check, the successful candidate will be required to join and maintain membership of the DBS Update Service. MHA will pay for the DBS check and will provide an additional payment through payroll equivalent to the standard annual Update Service subscription fee. Further details will be provided during onboarding.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.