Housing and Wellbeing Support Team Manager

Watford; Watford; On-site; GBP 42,000 - 47,000; Full time

Job summary

Watford Borough Council is seeking a Housing and Wellbeing Team Manager to lead the technical support functions of the Housing and Wellbeing Team at Watford Town Hall. You will manage staff, ensure compliance with policies and legal requirements, and drive improvements to deliver high-quality services.

The role requires strong leadership, effective communication, and a customer-focused, risk-based approach.

Qualifications

• Proven ability to lead a high-performing team and deliver outcomes.
• Clear and effective communication with staff and partners.
• Ability to solve problems with credibility and rapport.

Responsibilities

• Lead and oversee the delivery of technical support functions for the Housing and Wellbeing Team.
• Manage a team, ensure policy and legal compliance, and maintain high service standards.
• Drive continuous improvements to support smooth running of services.

Skills

Team leadership

Communication skills

Problem solving

Customer-focused service

Risk-based approach

Job description

Housing and Wellbeing Support Team ManagerHousingJob ReferenceHTM/10LocationWatford Town HallFunctionHousingSalary£42,256 - £46,608 per annumStatusFull TimeJob TypePermanentHours Of Work37More detailsHousing & Wellbeing Support ManagerSalary: £42,256 - £46,608 per annumHours: Full-timeContract: PermanentThe Housing and Wellbeing Team includes environmental health, environmental crime, licensing, sustainability, community safety, safeguarding and our housing options team.The Role:This post will lead and oversee the efficient and effective delivery of the technical support functions for the Housing and Wellbeing Team. This includes managing a team, ensuring compliance with policies and legal requirements, maintaining high service standards, and driving continuous improvements to support the smooth running of services.What we are looking for:The successful candidate will have the ability and drive to lead a team to provide a customer-focused, responsive, risk-based, effective professional service. Key requirements include clear and effective communication skills, and the ability and motivation to solve problems, have personal credibility and an approach that builds rapport and confidence from staff and partners. You will have a proven track record in motivating a high performing team and delivering outcomes. We are committed to supporting you to develop both personally and professionally.Closing date: 26th October 2026.We will be running an assessment centre day on the 5th November 2026.A basic Disclosure check or DBS enhanced check (as applicable) will be carried out for this post.Visa sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employee sponsorship for the duration of the appointment.At Watford Borough Council, we consider equality issues alongside other factors when making decisions as an employer of choice. We are committed to ensuring that we have effective policies, strategies, procedures, and processes and that we encourage behaviour which promotes equality, encourages diversity, and contributes to an inclusive organisational culture.Watford Borough Council is undergoing Local Government Reorganisation (LGR). If you are employed by Watford Borough Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and give us a real opportunity to build something better.To find out more, visit the Local Government Association website.