Housing and Support Assistant

Morgan Hunt UK Limited; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading organization as a Customer Services Assistant and make an impactful difference in your community. You will be at the forefront of customer interactions, providing essential support and ensuring a welcoming environment for all visitors and residents. If you are ready to contribute positively and thrive in a dynamic role, apply now!

Benefits

Supportive, purpose-driven team

Opportunity to make a real community impact

Create a welcoming environment

Qualifications

• Passionate about making a difference.
• Experience in customer service roles preferred.
• Ready to handle reception duties and support the community.

Responsibilities

• Deliver exceptional customer service and support.
• Handle reception duties and manage calls.
• Ensure safety as a First Aider and Fire Marshal.

Skills

Customer Service

Communication

Problem-Solving

Job description

Join Our Team as a Customer Services Assistant!

Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Customer Services Assistant to be the friendly face and first point of contact at our centres.

Your Role:

· Deliver exceptional customer service, providing information, advice, and support.

· Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.

· Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.

· Support residents, service users, and the public-whether listening, addressing concerns, or managing complaints.

Why Join Us?

· Make a real impact in your community.

· Be part of a supportive, purpose-driven team.

· Help create a thriving, welcoming environment for all.

Ready to make a difference? Apply now and be part of a mission to empower and inspire!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.