Housing and Care Manager

Hays Building; Cirencester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading organization is looking for a Housing and Care Manager to oversee operations in Extra Care schemes. This role requires a strong focus on quality service delivery for older adults, ensuring compliance and promoting independence. Benefits include a pension scheme, occupational sick pay, and support for career advancement.

Benefits

Pension scheme

Holiday pay and purchase scheme

Occupational Sick Pay

Occupational Maternity/Paternity Pay

Health Cash Plan

Blue Light Card

Income protection

Cycle to Work scheme

Employee Assistance Programme

9-day fortnight working scheme

Qualifications

• Significant practitioner/management experience in services for older people.
• Experience in supervising a small team within Social Care and/or Housing.

Responsibilities

• Ensure compliance with CQC essential standards and deliver high-quality service.
• Collaborate with housing providers and stakeholders to enhance resident engagement.

Skills

Leadership

Management

Team supervision

Communication

Customer service

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Your new company
We are recruiting for a well-known organisation who specialises in finding suitable housing and care for older adults of modest means. They are always looking for ways to improve, with residents and people at the heart of their mission. They are expanding rapidly, commissioning 16 new Extra Care schemes in the past three years and are now looking for candidates driven by a passion to make a positive impact and genuine care for those in need.

Your new role
In Extra Care, residents live independently in their own homes within one of the schemes, which feature communal lounges, gardens, cafés/bistros, and salons. As a Housing and Care Manager, you will be responsible for the operational management and quality of the care service, ensuring viability and promoting person-centred provision to meet resident needs.
Key Responsibilities:

- Ensure compliance with Care Quality Commission (CQC) essential standards and provide the highest level of customer service.
- Deliver a high-quality and responsive housing and care service in a safe and secure environment, supporting residents as needed and encouraging independence and choice.
- Collaborate with the housing provider, local authority, and stakeholders to foster a positive atmosphere within the Court, promoting social interaction and reducing isolation.

What you'll need to succeed
Candidates must possess a Level 5 Diploma in Leadership for Health & Social Care or an equivalent qualification, or be willing to undertake this qualification upon appointment. They should have significant practitioner and/or management experience in one or more of the following areas: services for older people, residential day or community services for older people, Extra Care or Home care services for older people, or prevention or re-enablement services for older people. Additionally, candidates should have experience supervising and managing a small team, ideally within Social Care and/or Social Housing. Experience in Housing Management & Maintenance, Housing aid and advice, and working in a multidisciplinary team is also required.

What you'll get in return
Our client values their customer-facing employees and rewards them accordingly. Benefits include:
- Pension scheme
- Holiday pay and purchase scheme
- Occupational Sick Pay
- Occupational Maternity/Paternity Pay
- Health Cash Plan
- Blue Light Card (discounts across retail, hospitality, and leisure)
- Income protection
- Eye care vouchers
- Car lease scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Support for career progression and development
- Additionally, our client offers a nine-day fortnight, allowing employees to work their hours across nine days. Details will be discussed with successful candidates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk