Housekeeping Trainer

Omni Facilities Management; Wembley; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Permanent contract

Training Academy for qualifications

Holiday entitlement: up to 20 days + 8

Zusammenfassung

Omni Facilities Management is seeking a Housekeeping Trainer to ensure every team member is trained to the department’s required standard. You will deliver training, monitor progress, and maintain grooming, safety, and policy compliance across a 24/7 operation in the UK.

The role emphasizes coaching, quality checks, and ongoing staff development, with a route to progression through our Trainer Academy and Management Programs.

Qualifikationen

• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Ability to motivate and inspire others.
• Ability to work effectively under pressure.
• Previous experience as a Housekeeping Supervisor or Trainer in a large hotel is essential.
• Desirable to have a training qualification.

Aufgaben

• Train each team member to proficiency in key housekeeping tasks.
• Carry out refresher training and monitor trainees' aptitude.
• Check grooming standards before shifts.
• Liaise with management regarding staff issues.
• Ensure staff are trained on Health & Safety and complete training paperwork.
• Ensure compliance with policies and procedures (e.g., lost property).
• Re-train staff when required.
• Support with providing necessary equipment for duties.
• Ensure electrical equipment is maintained and checked regularly.
• Complete weekly audits with Area Manager and address issues.
• Perform quality checks using the Omni Facilities Management quality app daily.
• Promote opportunities for career progression and training development.

Kenntnisse

Clear communication

Interpersonal skills

Motivational skills

Under pressure

Ausbildung

Training qualification (desirable)

Jobbeschreibung

Housekeeping Trainer to be responsible for ensuring that all team members are adequately trained in the department to the standard required.,

• Train each team member so that they are proficient enough to perform the key tasks and duties required
• Carry out refresher training and monitor and record trainees' aptitude to ensure that they are delivering the expected standards in the time allocated
• Check the grooming standards before the start of the shift
• Liaise with department management or Area Manager regarding any relevant issues concerning staff
• Ensure all staff are trained on and fully conversant with all relevant areas of Health & Safety and required training paperwork is completed and signed
• Ensure all staff are trained on and adhere to policies and procedures, e.g., lost property
• Ensure employees are re-trained when required
• Assist with ensuring staff have all the necessary equipment needed to perform their duties
• Ensure all electrical equipment is in good working order and is checked regularly.
• Complete weekly audits with the Area Manager, where appropriate and action issues
• Complete quality checks using the Omni Facilities Management quality app daily
  We are currently looking for enthusiastic and self-motivated candidates for the position of, Previous experience as a Housekeeping Supervisor or Trainer in a large hotel
• Excellent knowledge of housekeeping operations
• Previous experience in delivering training to a diverse range of employees
• Desirable to have a training qualification

ESSENTIAL SKILLS

• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Ability to motivate and inspire others
• Ability to work effectively under pressure
  Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups, including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
  Up to 20 days of paid holiday per year + 8 bank holidays
• Permanent contract of employment
• Enrolled onto our Trainer Academy providing you with a Training Qualification in both Training and Health and Safety
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits include retail discounts on food, shopping, clothes, and holidays. eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader!
• Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)