Housekeeping Team Member — Guest Experience & Growth

Warner Hotels; Glascoed; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Free gym access

60% onsite meals

Pension scheme

Career development

28 days annual leave

Cycle to work

20% Warner breaks discount

Help @ Hand

Life Assurance

Free parking onsite

Family friendly policies

Refer a friend

Aslan rewards portal

Discount platform

Wages on demand

Employee assistance programme

L&G care concierge

Glow Getters & Long Service Awards

Job summary

Warner Hotels is recruiting a Housekeeping Team Member for Bodelwyddan Castle, a Victorian building near the North Wales Coast. The role offers an hourly rate of up to £12.71 depending on age and a wide range of benefits and development opportunities.

You will join a supportive housekeeping team to deliver a clean, safe and inviting guest experience, collaborating with managers to maintain high standards throughout the guest journey.

Qualifications

• A people person who puts the guest journey at the heart of everything they do.
• Willingness to learn and improve knowledge on customer service and selling.
• Care for the wider team and willingness to support wherever needed.
• Commitment to coming to work as your whole authentic self.

Responsibilities

• Deliver a high standard of housekeeping service within a supportive team.
• Work with the Housekeeping Manager and Team Leaders to ensure smooth guest journeys from arrival to room.
• Maintain a clean, safe, and inviting environment for guests to enjoy a great stay.

Skills

People skills

Willingness to learn

Team player

Authentic self

Job description

Warner Hotels is recruiting a Housekeeping Team Member for Bodelwyddan Castle, a Victorian building near the North Wales Coast. The role offers an hourly rate of up to £12.71 depending on age and a wide range of benefits and development opportunities.

You will join a supportive housekeeping team to deliver a clean, safe and inviting guest experience, collaborating with managers to maintain high standards throughout the guest journey.