Housekeeping Team Member - Brent Cross

LGH - Holiday Inn; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier hotel group in England seeks a Housekeeping Team Member dedicated to ensuring cleanliness and exceptional guest service. Responsibilities include maintaining guest rooms and public areas, delivering outstanding service, and adhering to high cleaning standards. Ideal candidates should be team players with excellent time management skills and a keen eye for detail. Enjoy various employee benefits including dining discounts and support for well-being.

Benefits

Employee room benefit programme

Shopping discounts

Wellbeing support

Free meals on duty

Free parking

Qualifications

• Passion for delivering exceptional customer service and maintaining cleanliness.
• Reliable team player, punctual and collaborative.
• Excellent time management to prioritize cleaning tasks.
• Physically fit for demanding tasks of the role.
• Good eye for detail to spot cleanliness issues.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Deliver exceptional service levels to guests.
• Adhere to cleaning standards and guidelines.
• Organize and return equipment after each shift.

Skills

Customer service

Time management

Team collaboration

Physical fitness

Attention to detail

Communication skills

Job description

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens. What You’ll Do:

Responsibilities

• Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
• Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
• Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.

Qualifications

• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
• Is a team player who is reliable, punctual and able to work collaboratively with others.
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast‑paced environment.
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
• Has a positive attitude and a willingness to learn and develop new skills.
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

  Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
  Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.

About LGH Hotels

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.

Benefits

• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking