Housekeeping Team Member

TN United Kingdom; Warrington; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a forward-thinking hospitality company as a Housekeeping Team Member and play a vital role in ensuring a pristine environment for guests. In this dynamic position, you'll be responsible for cleaning and maintaining guest rooms and public areas, delivering exceptional service, and contributing to a welcoming atmosphere. With opportunities for personal and professional growth, this role is perfect for those who take pride in their work and enjoy making a difference in guests' experiences. If you're passionate about hospitality and eager to shine in a supportive team, apply now to become a Housekeeping Hero!

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care benefits

Free meals on duty

Free parking

Wellbeing support

Cycle to work scheme

Team rewards and recognition

Qualifications

• Previous experience in housekeeping is preferred.
• Strong customer service skills and attention to detail are essential.

Responsibilities

• Clean and maintain guest rooms and public areas to high standards.
• Deliver exceptional service to ensure guest satisfaction.
• Report damages and keep work areas tidy.

Skills

Attention to Detail

Customer Service

Time Management

Team Collaboration

Physical Fitness

Communication Skills

Job description

Join Our Sparkling Team as a Housekeeping Hero!

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

What You'll Do:

• Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
• Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
• Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.

Why You'll Love It:

• Be a Part of Something Special: Join a team that values your hard work and dedication.
• Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
• Grow with Us: Opportunities for personal and professional development in a supportive environment.

Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!

• Enjoy employee discounts on bedroom rates across our Best Western hotel portfolio.
• Access shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
• Benefit from eye care, free legal & money advice, counseling sessions, and wellbeing tips.
• Participate in the cycle to work scheme, access fitness videos, recipe ideas, and health advice.
• Utilize wellbeing podcasts, TV, breathing exercises, and a 24/7 support line.
• Receive team rewards & recognition, free meals on duty, and free parking.

Ideal Candidate:

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
• Is a team player who is reliable, punctual, and collaborative.
• Possesses excellent time management skills and can prioritize tasks effectively.
• Is physically fit and able to handle the physical demands of the job.
• Has good communication skills and works well with other departments.
• Has a positive attitude, willingness to learn, and adheres to health and safety regulations.
• Has a keen eye for detail to spot areas needing extra attention.

Hotel Location:

Located in Warrington Fir Grove Hotel, part of the Sure Collection By Best Western, with 52 bedrooms, a stunning banqueting and wedding suite for up to 250 guests, and a license to hold civil wedding ceremonies.

Conveniently situated less than 20 miles from Manchester, Liverpool, and Chester, near attractions like Chester Zoo, Gulliver’s World, Tatton Park, and more. Close to Warrington Bank Quay train station, M6 and M56 motorways, and Manchester Airport.

About Us:

LGH Hotels Management offers an exciting career in hospitality with a growing portfolio of 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. Join us and shape the future of the UK hospitality industry.