Housekeeping Team Member

LGH Hotels Management Ltd; Oxford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Wellbeing tips and support fitness

Recipe ideas

Advice on keeping active and healthy

Wellbeing podcasts and tv

Breathing exercises

24/7 advice and support line

Team reward & recognition

Free meals on duty

Free parking

Job summary

The Holiday Inn Oxford is part of LGH Hotels Management Ltd. We are seeking a Housekeeping Team Member to help create a clean, comfortable environment for guests and support the team in delivering high standards of service.

You will be responsible for cleaning guest rooms and public areas, keeping stores tidy, and reporting any issues promptly. This role suits reliable team players who value a welcoming guest experience.

Qualifications

• Experience in housekeeping or hospitality preferred.
• Attention to detail and ability to follow standards.
• Ability to work to routines and timeframes.

Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes.
• Follow agreed cleaning and presentation standards for all room categories.
• Report damages, maintenance issues or breakages promptly to ensure repairs.
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas.
• Return all cleaning equipment to designated storerooms at the end of each shift.
• Work safely and responsibly, following hygiene and health & safety guidelines.
• Contribute positively to the team by working cooperatively and reliably.

Job description

Holiday Inn Oxford

Check out the hotel on our virtual tour!

The Opportunity

As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.

You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.

Key Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return all cleaning equipment to designated storerooms at the end of each shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who Is This Role For?

This Role Is Ideal For Someone Who

• Takes pride in creating clean, comfortable and well‑presented spaces
• Enjoys practical, hands‑on work and being part of a team
• Pays close attention to detail and follows standards consistently
• Feels comfortable working to routines and timeframes
• Is reliable, responsible and understands the importance of their role
• Values contributing to a calm, welcoming environment for guests and colleagues

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.

Hotel

The Holiday Inn® Oxford hotel is ideally situated just off the A34, a mere three miles from Oxford town centre. Guests can enjoy the convenience of free parking and a short walk to the Pear Tree Park & Ride bus service, offering a quick 10-minute journey into the City Centre.

For those wishing to explore further, Oxford Parkway train station is only a five-minute drive away, providing easy access to London. Additionally, the designer outlet shopping at Bicester Village Retail Park is within easy reach.

Many of the University of Oxford’s historic buildings, such as the Radcliffe Camera and Christopher Wren’s Tom Tower, as well as the Ashmolean Museum, are within walking distance of the hotel. Guests can also take a short 10-minute drive to visit the birthplace of Winston Churchill at the Baroque Blenheim Palace

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.