Housekeeping Team Member

LGH Hotels Management Limited; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

IHG employee room benefit programme

Employee discounts on hotel rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and fitness videos

Breathing exercises

Team reward & recognition

Free meals on duty

Free parking

Job summary

LGH Hotels Management Limited is seeking a Housekeeping Team Member to maintain clean guest rooms and public areas at the Holiday Inn London - Regent's Park. You will work to high standards, ensuring spaces are well-presented and maintained within set timeframes.

Ideal candidates take pride in hands-on work, are detail-oriented, and enjoy contributing to a calm, welcoming guest experience. Join our London team supporting a busy hotel portfolio and benefit from staff programs and discounts.

Qualifications

• Takes pride in creating clean, comfortable and well-presented spaces.
• Enjoys practical, hands-on work and being part of a team.
• Pays close attention to detail and follows standards consistently.
• Values contributing to a calm, welcoming environment for guests and colleagues.

Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes.
• Follow agreed cleaning and presentation standards for all room categories.
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out.
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas.
• Return all cleaning equipment to designated storerooms at the end of each shift.
• Work safely and responsibly, following hygiene and health & safety guidelines.
• Contribute positively to the team by working cooperatively and reliably.

Skills

Hands-on

Detail-oriented

Team player

Reliability

Job description

As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.

You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.

Key Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return all cleaning equipment to designated storerooms at the end of each shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who Is This Role For?

This role is ideal for someone who:

• Takes pride in creating clean, comfortable and well-presented spaces
• Enjoys practical, hands‑on work and being part of a team
• Pays close attention to detail and follows standards consistently
• Feels comfortable working to routines and timeframesIs reliable, responsible and understands the importance of their role
• Values contributing to a calm, welcoming environment for guests and colleagues

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.

Hotel

Discover the vibrant heart of London at the Holiday Inn London - Regent's Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent's Park Tube stations, our hotel offers seamless access to the city's top attractions. Located near the A501 and only a 45-minute drive from Heathrow Airport, getting here is a breeze.

Step outside and find yourself immersed in the lush greenery of Regent's Park or the bustling energy of Oxford Street's shopping paradise, both within walking distance.

For culture enthusiasts, the British Museum, less than a mile away, invites you to uncover ancient treasures and explore global cultures. The British Library, with its diverse exhibitions, is also just a short stroll away.

The excitement doesn't end there! Theater lovers can reach the dazzling West End in just a 15-minute walk, where world-class shows await. And don't miss the vibrant bars and restaurants of Soho, perfect for a night out on the town.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.