Housekeeping Team Member

RBH; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted room rates

Birthday holiday

Course Sponsorship

F&B discount

Refer a Friend bonus

Flexible working

Wagestream

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a dedicated Housekeeping Team Member for The Crown Hotel Harrogate. You will ensure rooms, public areas and back-of-house spaces meet the highest standards of cleanliness, presentation, and safety.

Join a Top 30 Best Places to Work in Hospitality, enjoy benefits such as discounted room rates, extra holiday for your birthday, course sponsorship, and flexible working arrangements while delivering exceptional guest experiences at a historic Harrogate property.

Qualifications

• Excellent attention to detail and commitment to high cleanliness standards.
• Strong organisational skills for handling administrative tasks efficiently.
• Effective communication and teamwork with colleagues and guests.
• Knowledge of health, safety and hygiene regulations with a proactive approach.
• Flexibility to work varied shifts, including weekends and evenings when required.

Responsibilities

• Ensuring all rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness, hygiene, and presentation.
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain and improve quality standards, addressing any issues promptly.
• Follow health and safety protocols, maintaining compliance with industry standards and regulatory requirements to ensure a safe environment for staff and guests.

Skills

Attention to detail

Organisational skills

Communication skills

Health and safety knowledge

Flexibility

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Crown Hotel Harrogate - With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. An ideal location for business and leisure trips.

The Crown boasts individually-styled accommodation across its 115 guestrooms, modern amenities, and ornate dining, all set within the charming old town of Harrogate itself and within easy reach of the Harrogate Convention Centre.

Our Benefits

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A HOUSEKEEPING TEAM MEMBER

• ensuring all rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness, hygiene, and presentation
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain and improve quality standards, addressing any issues promptly
• Follow health and safety protocols, maintaining compliance with industry standards and regulatory requirements to ensure a safe environment for staff and guests

What We Need From You

• Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation
• Organisational skills to administrative tasks efficiently
• Strong communication and interpersonal skills to work effectively with team members, other departments, and guests
• Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance
• Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]