Food & Beverage Team Member

The-Crown-Hotel; Harrogate; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel room rates for you &

Birthday holiday

Maternity/Adoption leave

Course Sponsorship

40% F&B discount at RBH hotels

Refer a Friend £250 per referral

Flexible working arrangements

Wagestream - access to earned wages

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is hiring for F&B team members at The Crown Hotel in Harrogate. Roles cover breakfast, day, and evening shifts across outlets, with a focus on guest attentiveness, dining setup, and maintaining hygiene.

We offer a range of benefits and a positive, diverse workplace. Previous hospitality experience is helpful, but a friendly attitude and willingness to learn are valued above all. Equal opportunities employer with cycle to work and staff meals on duty.

Qualifications

• Experience in food service or hospitality is beneficial
• Friendly and approachable attitude
• Strong time management for shifts

Responsibilities

• Serve in the restaurant or bar and attend to guest needs
• Set up dining area for a welcoming presentation
• Clear tables and reset them promptly
• Maintain cleanliness and hygiene across areas
• Assist with kitchen prep and basic food handling tasks
• Provide local knowledge and recommendations to guests

Skills

Hospitality

Customer service

Teamwork

Flexibility

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. An ideal location for business and leisure trips.

The Crown boasts individually-styled accommodation across its 115 guestrooms, modern amenities, and ornate dining, all set within the charming old town of Harrogate itself and within easy reach of the Harrogate Convention Centre.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF AN F&B TEAM MEMBER AT OUR HOTEL

We have roles available across all outlets - matching whatever your availability may be - breakfast, during the day, or evenings; both mid-week and weekends

• Serve in the restaurant or bar, maintaining a high level of attentiveness to guest needs.
• Set up the dining area to ensure a fresh, inviting presentation and seamless guest experience.
• Clear tables efficiently, resetting them promptly so every guest finds a tidy, welcoming space.
• Set up the dining area to ensure a fresh, inviting presentation and seamless guest experience.
• Maintain cleanliness and hygiene standards in all areas
• Assist with kitchen prep and basic food handling tasks, ensuring the kitchen team has everything ready for a smooth service.
• Be available for guest questions, providing local knowledge and recommendations to help guests

What we need from you:

• A friendly, approachable attitude with a passion for making mornings special for guests.
• Great attention to detail to keep the restaurant and bar area looking fresh and organised.
• Previous experience in food service or hospitality is a plus, but a positive attitude and eagerness to learn are even more important.
• Strong time management skills to manage set-up, service, and clean-up efficiently within a busy shift.
• A team-oriented mindset, ready to work closely with the kitchen and front-of-house teams to deliver a smooth experience.
• Flexibility and reliability, with the ability to handle shifts in the mornings and evenings, with some later finishes, and adapt to changing guest needs.
• High standards of cleanliness and hygiene to maintain a safe, welcoming environment for guests.

  EQUAL OPPORTUNITIES

  RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Compensation: Minimum Wage