Housekeeping Team Member

TN United Kingdom; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Team Member to ensure a clean and inviting environment for guests. This role is vital in maintaining high standards of cleanliness in guest rooms and public areas, requiring attention to detail and a passion for customer service. Join a dynamic team at a well-located hotel, known for its exceptional service and strong reputation in the hospitality sector. If you are reliable, physically fit, and eager to contribute to a positive guest experience, this opportunity is perfect for you.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and support

Free meals on duty

Free parking

Qualifications

• Experience in housekeeping with strong attention to detail.
• Ability to provide exceptional customer service and maintain cleanliness.

Responsibilities

• Ensure cleanliness of guest rooms and public areas to company standards.
• Report damages promptly and maintain storerooms in order.

Skills

Attention to Detail

Customer Service

Teamwork

Time Management

Physical Fitness

Communication Skills

Health and Safety Knowledge

Job description

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Client:

London Chigwell Prince Regent Hotel, Signature Collection By Best Western

Location:

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

a835dcf74505

Job Views:

14

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

London Chigwell Prince Regent Hotel, Signature Collection By Best Western

The Opportunity

As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional.

Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out.

You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
• Is a team player who is reliable, punctual, and able to work collaboratively with others
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
• Has a positive attitude and a willingness to learn and develop new skills
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

Hotel

When it comes to convenient locations, the London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is ideal. It’s within walking distance of Woodford train station, meaning you can be in the heart of London within 30 minutes.

Superbly located for the O2, Epping Forest, and the Olympic Park, our splendid listed Georgian manor offers a lot. The property features 62 bedrooms and serves as a chic wedding venue with a civil ceremonies licence. It also has five meeting rooms with a capacity for up to 350 delegates.

The hotel has a strong reputation for organizing large conferences, corporate dinners, parties, and celebrations. We host hundreds of events each year, with key clients returning year after year.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.