Housekeeping Supervisor – Maternity Cover

Ocean Conservation Trust Limited; Plymouth; Sur place; GBP 23 000 - 28 000; Plein temps

Résumé du poste

The Ocean Conservation Trust, based at the National Marine Aquarium, seeks a housekeeping supervisor on maternity cover. The role is in the Housekeeping department, with 37.5 hours per week over five days, starting at 8am or finishing at 5.30pm, and a pay rate of £13.18 per hour (£25,701pa).

The successful candidate will bring previous cleaning experience in busy, public settings, excellent communication, and a calm, detail‑oriented approach to delivering a first‑class guest experience.

Qualifications

• Previous cleaning experience in a public or busy customer‑focused environment.
• Excellent communication skills.
• Confident when dealing with members of the public.
• Willing to work weekends and holidays.
• Site-specific training provided.

Responsabilités

• Deliver high standards of cleanliness and hygiene to enhance visitor experience.
• Support busy housekeeping operations with a proactive, detail‑oriented approach.
• Maintain a friendly and approachable demeanor with guests and colleagues.
• Contribute to an efficient, well‑organised housekeeping team.

Connaissances

Cleaning experience

Communication skills

Public/customer service

Attention to detail

Weekend availability

Description du poste

The Ocean Conservation Trust at the National Marine Aquarium is looking to recruit a housekeeping supervisor (maternity cover) within our Housekeeping department. Site specific training will be provided however previous cleaning experience in a public or busy customer focused environment would be extremely beneficial. You will also have excellent communication skills and will be confident when dealing with members of the public.

The fixed term contract will run for up to 12-months and will work over 37.5 hrs p/week, working five over seven days with 7.5-hour day shifts either stating at 8am or finishing at 5.30pm. The rate of pay is £13.18 per hour (£25,701pa).

The roles are subject to a three-month probationary period. Due to the nature of our business all applicants should be fully flexible and available to work weekends, throughout the school holidays and bank holidays.

The housekeeping team play a vital role in delivering a great guest experience to all our visitors at the National Marine Aquarium. They have a keen eye for detail and an organised approach. Along with our front of house staff they are real ambassadors for the company and are committed to consistently delivering high standards.

You will be joining a passionate team of people who care about marine conservation and customer care in one of the South West’s top visitor attractions.

The successful candidate will be:

• Friendly and approachable
• Thorough and efficient in their work, with a strong attention to detail
• Able to react quickly and effectively to prioritise tasks in a busy environment
• Reliable work ethic
• Keen to create a pleasant environment within the aquarium through cleanliness and hygiene to enhance our visitor experience
• Previous experience in the provision of cleaning services in a busy environment

For more information, please read the Job Description.

Tim Nurse, Head of Front of House Operations: [e-mail]

Closing Date: Wednesday 14th October 2026

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility in the form of a passport or birth certificate.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit, however we particularly welcome applications from groups currently under represented in the workforce.