Housekeeping Supervisor: Lead 5-Star Room Standards

Malmaison Hotels; Newcastle upon Tyne; In loco; GBP 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff room rates

Friends & family room rate

Dining discount

Wellness events

Wagestream access

Anniversary stays with dinner bed &amp

Descrizione del lavoro

Malmaison Newcastle is seeking a Housekeeping Supervisor to lead our team in delivering exceptional guest experiences and maintaining the highest room standards. You will set the tone for the visit, ensuring every detail aligns with brand expectations.

As the face of our hotel, you’ll motivate your team, drive continuous improvement, and have opportunities for further growth into a Head of Department role within Malmaison. We offer extensive staff perks and development support.

Competenze

• Experience in supervising housekeeping and maintaining high room standards.
• Strong guest-focused mindset and ability to deliver 'celebrity service'.
• Opportunity to progress into higher roles within Malmaison.

Mansioni

• Oversee daily housekeeping operations to ensure rooms meet high standards.
• Lead and motivate the housekeeping team to deliver guest satisfaction.
• Support internal development and progression into higher roles within the brand.

Conoscenze

Guest service

People person

Team leadership

Attention to detail

Descrizione del lavoro

Malmaison Newcastle is seeking a Housekeeping Supervisor to lead our team in delivering exceptional guest experiences and maintaining the highest room standards. You will set the tone for the visit, ensuring every detail aligns with brand expectations.

As the face of our hotel, you’ll motivate your team, drive continuous improvement, and have opportunities for further growth into a Head of Department role within Malmaison. We offer extensive staff perks and development support.