Housekeeping Supervisor

jobs24.co.uk; Sutton Coldfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to lead a team of housekeeping and laundry assistants. This hands-on role requires a proactive individual with strong supervisory experience to ensure that the highest standards of cleanliness and safety are maintained. You will be responsible for training and mentoring your team, managing rotas, and auditing housekeeping functions, all while delivering exceptional customer care. If you are passionate about maintaining a pristine environment and thrive in a dynamic setting, this opportunity is perfect for you to make a significant impact in the hospitality sector.

Qualifications

• Supervisory experience in housekeeping is essential.
• Ability to lead, train, and mentor a team effectively.

Responsibilities

• Lead and mentor the housekeeping and laundry team.
• Ensure adherence to infection control policies and high cleaning standards.

Skills

Attention to detail

High cleaning standards

Health and Safety legislation knowledge

Waste disposal awareness

Organizational skills

Interpersonal communication

Cleaning and housekeeping experience

Knowledge of COSHH and CQC regulations

Team player

Leadership skills

Education

Relevant qualifications

Job description

Reporting to the Hospitality Supervisor, the Housekeeping Supervisor is a hands-on role helping to lead the team of Housekeeping and Laundry assistants. You will need to be able to lead, train, and mentor the team whilst following the housekeeping and infection control policy and procedures within the home. You will also be responsible for ensuring working rotas are in place. You will help with auditing all housekeeping functions within the home and ensure that customer care and service are delivered in a consistent manner and that the home, its furnishings, equipment, and linen are of the highest standards and safe at all times. Previous supervisory experience is essential for this role.

Key Responsibilities:

• Lead, train, and mentor the housekeeping and laundry team.
• Ensure adherence to housekeeping and infection control policies.
• Manage working rotas and audit housekeeping functions.
• Maintain high standards of customer care and service.
• Ensure the home, furnishings, equipment, and linen are safe and of high quality.

Qualifications and Skills:

• Eye for detail.
• High cleaning standards.
• Working knowledge of Health and Safety legislation.
• Awareness of waste disposal and infection control measures.
• Ability to organise and prioritise workload and work under pressure.
• Ability to communicate and manage interpersonal relationships, including influencing skills and managing change.
• Appropriate experience and relevant qualifications.
• Experience in cleaning and housekeeping functions.
• Energetic, passionate, proactive, flexible, and adaptable.
• Awareness of COSHH and CQC regulations.
• Team player, self-starter, influencer, leader, self-motivated.