Housekeeping Supervisor

Quod Restaurant & Bar; Oxford; On-site; GBP 28,000; Full time

Job summary

A leading luxury hotel is seeking a dedicated Housekeeping Supervisor to uphold its high standards of cleanliness and guest service. The successful candidate will thrive in a team-oriented environment, ensuring guests receive memorable experiences through exceptional housekeeping. Competitive salary and benefits available, including opportunities for professional growth.

Benefits

Meals on duty

50% discount on food within restaurants

Up to £700 recruitment incentive

Membership to Employee Assistance Programme

Pension scheme

Uniform provided

28 days holiday (pro-rata)

Paid day off on birthday

Team awards and prizes

Discounted gym membership and shopping

Qualifications

• Experience in a similar, luxury hotel is beneficial.
• Keen willingness to learn.

Responsibilities

• Maintain required standards of housekeeping in the hotel.
• Communicate with Head Housekeeper for room turnover.
• Ensure all rooms are thoroughly checked before selling.

Skills

Attention to detail

Time management

Teamwork

Hospitality knowledge

Ability to work under pressure

Job description

We are looking for a Housekeeping Supervisor to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small independently owned group of luxury hotels and restaurants in central Oxford, comprising Gees Restaurant & Bar, the Old Parsonage Hotel, Parsonage Grill, the Old Bank Hotel, and Quod Restaurant & Bar.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

The ideal candidate will:

• Thrive to give guests a memorable experience
• Be passionate and knowledgeable about hospitality
• Be able to work under pressure
• Have effective time management skills
• Enjoy working as part of a team
• Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
• Experience in a similar, luxury hotel is beneficial, although full training will be provided

Housekeeping Supervisor responsibilities:

• Maintaining the required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re-sale in order to maximise revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by the Head Housekeeper or Deputy Head Housekeeper.

We offer a sensible shift pattern, across a 40-hour working week (Monday-Sunday rota with 2 days off) with an OTE up to £13.30 per hour, £27,664 per annum, including non-contractual service charge (tronc).

Part-time hours may also be considered.

Housekeeping Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• Opportunities to develop within the Company
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.