Housekeeping Supervisor

TN United Kingdom; Newquay; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a stunning beachside hotel where your housekeeping skills can shine! As a supervisor, you'll lead a dedicated team, ensuring every guest's room is pristine and welcoming. This role offers a unique opportunity to work in a supportive environment that values creativity and connection. Enjoy the perks of working by the ocean, with excellent career prospects and discounts for you and your loved ones. If you're passionate about creating memorable experiences and thrive in a dynamic setting, this is the perfect opportunity for you!

Benefits

Discounts for friends and family at the hotel

Free surf lessons and equipment rental

Team social events

Career development opportunities

Discounts at partner businesses

Relaxed working environment

Team assistance scheme

Qualifications

• Experience in a housekeeping role with supervisory responsibilities.
• Ability to maintain high cleanliness standards and train new staff.

Responsibilities

• Supervise housekeeping staff to ensure rooms meet cleanliness standards.
• Report any maintenance issues and ensure compliance with safety regulations.

Skills

Housekeeping Experience

Supervisory Skills

Communication Skills

First Aid Qualification

Initiative

Education

High School Diploma

Job description

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Watergate
Bay Hotel – a place to take your housekeeping career to new heights. With a
team that values connection, flexibility, variety, and challenge, we're all
about making a meaningful impact on our guest’s holiday. Our three core values
- We Care, We Notice, We Change – show what it means to work for a hotel which
goes above and beyond for our team and guests. At Watergate Bay, we don't just
provide a place for our guests to rest their heads - we create memorable experiences
that they'll remember for a lifetime.

Do
you like being independent, and setting your day to your own music or stories?
Does routine make your day fly by and do you relish the fulfilment that comes
from working hard and finishing things well? Are you capable of overseeing and
providing guidance to a team? Do you enjoy ocean views, breaks on the sand, and
swimming or surfing after work? If so, we want you! Join us and be part of a
team that values connection, creativity, and making a positive impact on people's
lives.

The
role:

We’re looking for lively, attentive, and energetic people to join our
housekeeping team as a supervisor. Our housekeeping assistants prepare guests’
rooms for their arrival, take care of their laundry, and play a vital role in
ensuring the hotel is clean, safe and looks first-class every day.

You’ll
be most content working behind the scenes, but warm and friendly with everyone
you meet and feel valued in your team. You’ll understand the importance of the
work you do and will be proud when you notice and fix even the smallest of
details. Trust makes our team strong and happy.

This
is a permanent position with all the benefits that comes from being part of our
core team. In return for your enthusiasm and commitment, you’ll find yourself
in a supportive group of likeminded people with a shared outlook on life, where
friendship, connection, flexibility, variety and challenge make every working
day worthwhile. Oh and did we mention the beach is on your doorstep?

Joining our team means being part of a community
that values excellence, innovation, and kindness in everything we do. Our
commitment to our staff is reflected in our exceptional working environment -
one that promotes work-life balance, professional development, and plenty of opportunities
for growth.

What your
days could look like:

• Cleaning and preparing each room
  according to established procedures and standards.
• Ensuring that every room is
  cleaned to the required standard within the designated time.
• Signing keys in and out
  correctly and maintaining key and code security at all times.
• Keeping spare linen neatly
  stored in cupboards when not in use.
• Thoroughly checking rooms after
  yourself and other housekeepers have completed the cleaning, making sure they
  meet Watergate Bay standards and addressing any oversights.
• Monitoring the condition of each
  room and promptly reporting any defects to the Head Housekeeper or Assistant
  Head Housekeeper.
• Regularly checking inventory and
  notifying the Head Housekeeper or Assistant Head Housekeeper of any items that
  need replacement.
• Following the guidelines
  outlined in the staff handbook and department standard operating procedures.
• Cleaning while adhering to
  Health and Safety and COSHH regulations (Control of Substances Hazardous to
  Health).
• Using the appropriate chemicals
  for each cleaning task.
• Supervising the team to ensure
  compliance with health and safety procedures.
• Providing updates to the
  Assistant Head Housekeeper and Head Housekeeper, supervising team members, and
  offering feedback, advice, and support.
• Assisting and supporting the
  training and development of new team members.
• Promoting maximum efficiency
  through teamwork.
• Performing any additional duties
  assigned by the Housekeeping Manager or Housekeeping Supervisors.
• Experience of
  housekeeping in a similar role
• Ability to work on
  own initiative
• Experience of
  housekeeping in a similar role
• First Aid
  qualification
• Good communications
  skills
• Experience in
  supervising a team
• Care about our team
  and our environment

What we can
offer in return:

• A relaxed, professional
  place to work in a beautiful location – at one of the UK’s most striking
  beaches
• A welcoming team of
  likeminds, eager to support and encourage each other
• Excellent career
  prospects in an ever-expanding organisation
• Special rates for you
  and your friends and family to stay at the hotel
• Discounts on treatments
  in Swim Club
• Discounts for you and
  your friends and family at our restaurants: Zacry’s, The Beach Hut, and the Living
  Space
• Discounts at Shop on
  the Beach and other partner businesses
• Free surf lessons,
  surfboards and wetsuits hire from Wavehunters
• Team social events
  throughout the year
• Team assistance scheme
  – a dedicated helpline for support & advice on topics from mental
  health through to managing your finances
• From
  discounted stays to training and development opportunities, we're all about
  helping our team achieve their personal and professional goals. Located on the
  sunny, sandy, Cornish coast, you'll never be short on inspiration. Working at
  Watergate Bay Hotel isn't just a job - it's a transformative career
  opportunity. Apply now and join us in creating memorable experiences that our
  guests and team remember for a lifetime.