Housekeeping Supervisor

Accor Hotels; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Accor Hotels is seeking a Housekeeping Supervisor to lead the luxury team at Sofitel London St James. This role involves ensuring high cleanliness standards, supervising the housekeeping staff, and maintaining guest-ready conditions, all within a culture that values diversity and professional growth.

Benefits

Competitive Salary and annual bonus

Employee Benefit Card for discounts

Free Stays in the UK or Ireland

Complimentary Meals While on Duty

Exceptional Training and Development Opportunities

Social Events and Activities

Qualifications

• Previous experience in a housekeeping role in a luxury hotel.
• Strong leadership and supervisory skills.
• Excellent attention to detail and commitment to cleanliness standards.

Responsibilities

• Supervise and train the housekeeping team.
• Ensure rooms and public spaces are spotless.
• Oversee stock management and sustainability standards.

Skills

Leadership

Attention to detail

Computer literacy

Fluency in English

Tools

Opera

HotSOS

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

Join the Magic Makers at Sofitel London St James

We’re looking for a passionate and detail-driven Housekeeping Supervisor to join our luxury team at Sofitel London St James.

You'll lead and inspire our housekeeping team, ensuring our guest rooms and public areas shine to perfection. From managing supplies to maintaining five-star standards, you’ll play a key role in delivering the French elegance and world-class service our guests love.

What you'll do:

1. Supervise and train a dedicated housekeeping team

2. Ensure rooms and public spaces are spotless and guest-ready

3. Oversee stock and uphold sustainability standards

4. Collaborate with other departments to deliver seamless service

If you’ve got an eye for detail, a love for leadership, and a passion for hospitality, we’d love to hear from you.

Qualifications

• Previous experience in a housekeeping role in a luxury hotel or similar establishment.
• Strong leadership and supervisory skills, with the ability to motivate and inspire a team.
• Excellent attention to detail and a commitment to maintaining high cleanliness standards.
• Flexibility to work in different shifts, including weekends and bank holidays.
• Good computer literacy. Knowledge of Opera and HotSOS is an advantage.
• Fluent in English, any other language is a plus.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary, service charge, and an annual bonus of £1,300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards, and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com