Housekeeping Supervisor

TRIBE; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant new hospitality concept in London as a Housekeeping Supervisor. This role is perfect for someone who thrives in a creative environment and is passionate about delivering exceptional guest experiences. You will lead a dedicated team, ensuring that every guest room reflects our high standards of cleanliness and presentation. Your leadership will inspire your team to be their authentic selves while maintaining a fun and supportive workplace. This is an exciting opportunity to make a significant impact in a fast-growing international group committed to redefining hospitality.

Benefits

Competitive salary

Opportunities for development

Innovative work environment

Creative hospitality experiences

Qualifications

• 1 year of supervisory experience in housekeeping or a similar role.
• Strong leadership skills and a keen eye for detail.

Responsibilities

• Ensure guest rooms are cleaned to brand standards and well maintained.
• Lead and inspire the housekeeping team, encouraging development.

Skills

Detail-oriented

Team leadership

Customer service

Training and development

Positive attitude

Tools

Micros Fidelio Opera

Job description

Company Description

We are looking for a Housekeeping Supervisor to join our TRIBE community as we launched our first TRIBE into the London market in 2022.

Conceived for a new type of traveller, it’s all about the mix. Unapologetic modern designed hotels that confidently mix n’ match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and fun place for a high-end experience at a fair price. Finally, a place that gives you everything you need and nothing you don’t.

We are looking for someone who’s curious, caring and conscious attitude will play a crucial part to the successful opening of TRIBE and in curating the TRIBE experience, which is defined through its authenticity and obsession in making sure everything is as seamless and functional as possible to make life that bit easier.

Job Description

What you’ll do…

• To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
• Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room.
• Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression.
• Take a hands on approach to training and supporting your team in keeping to our high standards.
• Oversee and check the cleaning and servicing of all our bedrooms and public areas.
• Work with our Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider.

What We Are Looking For…

• Previous experience in a similar role, ideally around a year at Supervisor level.
• An eagle-eye for detail, you can spot a slip in standards from a mile away.
• A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service.
• Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage.
• You’re looking for a place where you can be you; no clones in suits here.
• Passion for getting the job done and done right.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• You are a natural at leading and managing a team, someone who creates a tight-knit community thanks to a hands-on management style and enthusiasm.
• You are a born optimist, who always puts our guests, colleagues, and communities first.
• You are your authentic self.
• You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.

What's In It For You...

• The opportunity to head up an exciting hospitality concept that is new to the London market.
• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences.
• A competitive package and plenty of opportunity for development.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Advertising Services