Housekeeping Supervisor

Radisson Hotel Group; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Radisson Hotel Group recherche un Housekeeping Supervisor pour rejoindre son équipe dynamique à Leeds. La personne supervisera les services de nettoyage, garantissant des normes de propreté élevées tout en favorisant un esprit d'équipe positif et un service client exceptionnel. Une formation et des opportunités de développement personnel sont essentielles dans cet environnement motivant.

Benefits

Taux spéciaux pour les membres de l'équipe

Plan de développement individuel

Vacances de 28 jours pour les membres du personnel à temps plein

Repas gratuit pendant le service

Accès à des installations de loisirs

Régime de retraite contributif

Uniforme fourni

Qualifications

• Passionné(e) par la création d'un service extraordinaire.
• Expérience dans un poste similaire bénéfique mais pas essentielle.

Responsibilities

• Superviser les agents de nettoyage et assurer les normes de propreté élevées.
• Travailler de manière proactive pour assurer la satisfaction des clients et le bon fonctionnement du département.
• Promouvoir une attitude positive 'Yes I Can!' parmi l'équipe.

Skills

Flexibilité

Résolution créative de problèmes

Compétences de communication verbale

Détail

Job description

Social network you want to login/join with:

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,600 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Housekeeping Supervisor to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Housekeeping Supervisor

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us, you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures, and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full-time team members
• Free use of our leisure, pool, and gym facilities at off-peak times where applicable

The Housekeeping Supervisor Role

Knowing that first impressions count, our housekeeping team is obsessed about presentation, having things in the right place, and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Housekeeping Supervisors love keeping up appearances!
• You will supervise our Room Attendants and lead by example, ensuring our standards of cleanliness are high and our pillows are plumped to perfection
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department

As Housekeeping Supervisor, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Housekeeping Supervisor

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

The Radisson Blu Hotel in Leeds is set in a meticulously restored building that once served as the main office of the Leeds Permanent Building Society. This grand building has preserved its original art deco style. Located in The Light shopping and entertainment complex, our Leeds city-centre hotel offers easy access to bars, restaurants, and shops, plus attractions such as the First Direct Arena. Unwind in one of 147 stylish rooms and suites, complete with amenities such as minibars and flat-screen televisions. The on-site Fire Lake Grill House and Cocktail Bar boasts an open kitchen and a great selection of grilled dishes, unique starters, and handcrafted drinks. Take advantage of the free high-speed wireless Internet during your stay, as well as a discounted pass for the nearby Nuffield Health Leeds Fitness and Wellbeing Gym. If you’re travelling for work, ask the staff about our business centre. Our planners can help choose the best venue for work events from one of 10 meeting rooms.