Housekeeping Supervisor

LGH Hotels Management Ltd; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts on room rates and I

Free meals on duty

Free parking

Job summary

Discover the Holiday Inn London - Regent’s Park, part of LGH Hotels Management Ltd, seeking a reliable Housekeeping Supervisor to lead daily housekeeping operations and uphold the highest standards of cleanliness and guest comfort.

You will guide the team with a calm, practical approach, coordinating with Front Office and Maintenance to ensure smooth, well-presented guest spaces and public areas across the hotel in a fast-paced environment.

Qualifications

• Experience in housekeeping and supervisory roles.

Responsibilities

• Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met.
• Train and guide team members, helping them feel confident and clear in their responsibilities.
• Plan daily schedules and allocate tasks to ensure areas are cleaned efficiently and on time.
• Inspect guest rooms and public areas to maintain high standards of cleanliness and presentation.
• Monitor stock levels of cleaning supplies and equipment, ordering replacements when required.
• Liaise with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction.
• Report maintenance, health or safety concerns promptly and accurately.
• Ensure all housekeeping activities comply with health and safety standards and procedures.

Job description

Holiday Inn London - Regent's Park

Check out the hotel on our virtual tour!

The Opportunity

We are looking for a reliable, organised and people‑focused Housekeeping Supervisor to support the day‑to‑day running of our housekeeping department and help maintain consistently high standards across the hotel.

In this role, you will be a visible and supportive presence for the housekeeping team, providing clear guidance, reassurance and direction throughout the day. Your calm, practical approach will help the team feel confident and supported, ensuring guest rooms and public areas are presented to the highest standards of cleanliness, comfort and care.

Key Responsibilities

• Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met
• Train and guide team members, helping them feel confident, capable and clear in their responsibilities
• Plan daily schedules and allocate tasks effectively, ensuring all areas of the hotel are cleaned efficiently and on time
• Inspect guest rooms and public areas regularly to maintain high standards of cleanliness and presentation
• Monitor stock levels of cleaning supplies and equipment, ordering replacements when required
• Liaise closely with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction
• Report any maintenance, health or safety concerns promptly and accurately
• Ensure all housekeeping activities comply with health and safety standards and procedures

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who Is This Role For?

This Role Is Ideal For Someone Who

• Has experience in housekeeping and is ready to take on a supervisory or leadership role
• Takes pride in high standards of cleanliness and presentation
• Enjoys supporting and guiding others in a practical, hands‑on environment
• Communicates clearly, calmly and respectfully with colleagues across departments
• Is well organised and confident managing priorities in a busy setting
• Pays close attention to detail and understands how routine and consistency support quality
• Values teamwork and contributes to a positive, respectful workplace culture

Hotel

Discover the vibrant heart of London at the Holiday Inn London - Regent’s Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent’s Park Tube stations, our hotel offers seamless access to the city’s top attractions. Located near the A501 and only a 45-minute drive from Heathrow Airport, getting here is a breeze.

Step outside and find yourself immersed in the lush greenery of Regent’s Park or the bustling energy of Oxford Street’s shopping paradise, both within walking distance. Family fun awaits at nearby hotspots like Madame Tussauds, the Sherlock Holmes Museum, and London Zoo.

For culture enthusiasts, the British Museum, less than a mile away, invites you to uncover ancient treasures and explore global cultures. The British Library, with its diverse exhibitions, is also just a short stroll away.

The excitement doesn’t end there! Theater lovers can reach the dazzling West End in just a 15-minute walk, where world‑class shows await. And don’t miss the vibrant bars and restaurants of Soho, perfect for a night out on the town.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.