Housekeeping Supervisor

Imperial London Hotels; Greater London; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

28 days holiday

Training programmes

Staff discount on hotel services

Uniform dry-cleaning

Pension scheme

Season ticket loan

Employee discounts

Job summary

President Hotel, part of The Imperial London Hotels Limited, is seeking a Housekeeping Supervisor to lead the housekeeping team in the central Bloomsbury area of London. You will oversee room cleaning, supervise staff, and ensure spotless spaces for guests.

The role includes spot checks, shift coordination, and maintaining storerooms, with opportunities for progression within the hotel group. 40-hour week across a weekly rota, with varied shifts.

Qualifications

• 1 year of experience as a Housekeeping Supervisor in the hotel industry, preferably supervising large-scale operations.
• Excellent attention to detail with ability to inspect rooms to high cleanliness standards.
• Strong time management and organisational skills to prioritise tasks.
• Flexibility to work various shifts including early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks including lifting up to 30lbs.

Responsibilities

• Conduct spot checks of rooms and supervise daily cleaning of designated rooms, bathrooms, corridors and public areas.
• Organise and maintain orderly storerooms and trolleys.
• Assign daily housekeeping tasks and monitor team performance.
• Ensure high standards of cleanliness and guest satisfaction.

Skills

Supervision

Attention to detail

Time management

Flexibility

Tools

Know Cross

OPERA (PMS)

Job description

President Hotel

40 Hours (5 Days out of 7 days weekly rota)

Do you take pride in cleaning and creating spotless spaces?

Are you detail-oriented, organised, and enjoy working in a team?

Do you thrive in a fast-paced environment?

If so, we’d love to hear from you!

We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and memorable stay. Your responsibilities will include conducting spot checks of rooms, supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas, ensuring they are well-maintained, as well as organising and maintaining orderly storerooms and trolleys.

Why Join Us?

With your already-gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development.

Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, the President Hotel offers an exciting workplace in the very centre of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it’s a hub of energy, entertainment, and charm.

Essential

• 1 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
• Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
• Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.

Desirable (Not Required But a Plus)

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed-making techniques and materials.
• Proficiency in Know Cross & OPERA (PMS System)

What You'll Get In Return

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

About Us

You can explore additional benefits here.

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people.

So, if you’re ready to bring your expertise to support us with our new chapter.