Housekeeping Supervisor

Hoxton Hotel Group; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Housekeeping Supervisor to join their vibrant team in Edinburgh. This role is crucial for launching their first hotel outside London, ensuring that guest rooms meet high standards of cleanliness and presentation. You'll lead a passionate team, providing exceptional guest experiences while fostering a positive work environment. With competitive benefits and ongoing training opportunities, this role offers a chance to grow in a dynamic hospitality setting. If you have a passion for service and a keen eye for detail, this is the perfect opportunity to make a significant impact.

Benefits

Competitive salary

29 days holiday

Free food during shifts

Free night’s stay

Ongoing training and development

Volunteer leave

Rewards for going the extra mile

Regular team events

Discounts across The Hoxton

Qualifications

• Passion for hospitality and positive guest impact.
• Ability to work as part of a team and maintain high standards.

Responsibilities

• Ensure guest rooms are cleaned to brand standards.
• Lead and motivate the housekeeping team.
• Collaborate with the Head Housekeeper to maintain standards.

Skills

Teamwork

Attention to Detail

Interpersonal Skills

Hospitality Passion

Tools

Opera Cloud

Knowcross

Job description

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The Hoxton, Edinburgh

We can’t wait to open our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for a Housekeeping Supervisor to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Head Housekeeper, you’ll be responsible for supporting the management of our day-to-day housekeeping operations and providing excellent guest service.

The Hox in Edinburgh will feature 214 bedrooms influenced by Georgian heritage, a main restaurant, a large lobby & bar, a large event space, and The Apartment — our unique meetings and events concept.

About Us

The Hoxton is a series of open-house hotels in vibrant neighborhoods. Since opening in Shoreditch, we’ve focused on more than just providing a bed for the night — we aim to offer style, good value, and a space for guests to connect with locals and enjoy lively public spaces.

Benefits

• Join a passionate team committed to creating memorable hospitality experiences.
• Competitive salary and 29 days holiday (including bank holidays), pension, and life insurance.
• Free food during shifts, a free night’s stay, and a meal for two upon starting.
• Ongoing training and development opportunities.
• Volunteer leave, rewards for going the extra mile, and diversity events.
• Regular team events and discounts across The Hoxton and Ennismore.

Responsibilities

• Ensure guest rooms are cleaned to brand standards, well-presented, and maintained.
• Support hotel operations by providing a memorable, spotless guest experience.
• Lead and motivate the housekeeping team, fostering a positive environment and supporting their growth.
• Train and support staff in maintaining high standards.
• Ensure health & safety policies are followed.
• Oversee cleaning of bedrooms and public areas, assisting as needed.
• Collaborate with the Head Housekeeper and external providers to maintain standards.

Requirements

• A passion for hospitality and positive guest impact.
• Ability to work as part of a team, support others, and maintain high standards.
• Knowledge of property management systems (Opera Cloud, Knowcross) is a plus.
• Attention to detail and ownership of work.
• Excellent interpersonal skills and ability to motivate others.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Hospitality