Housekeeping Supervisor

The Methodist Church in Britain; Birtley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Development opportunities

Flexible working

Strong focus on wellbeing

Job summary

Princess Alexandra Hospital NHS Trust is seeking a supervisory post in the housekeeping team to manage rotas and allocate work across wards, while training staff and ensuring food safety and allergen standards are upheld.

The role requires flexibility to cover annual leave and sickness, with Level 2 Food Safety and catering experience as prerequisites. You will monitor ward food and beverage quality, manage stock, and supervise daily operations to support patient-centred service delivery.

Qualifications

• GCSE Grade 4 or above.
• Level 2 Food Safety.
• Experience in catering and housekeeping.

Responsibilities

• Line manage and supervise housekeeping staff, providing leadership and guidance.
• Coordinate staffing levels and rotas, and allocate daily work.
• Deliver local induction, on-the-job and refresher training, and performance appraisals.
• Oversee day-to-day housekeeping, food and beverage services on the wards.
• Monitor the quality and presentation of food and beverages, including special diets, nutritional requirements and allergen awareness.
• Maintain ward stock levels, check deliveries and ensure correct storage.
• Carry out regular quality inspections of ward service areas and correct waste segregation.
• Promote safe working practices and compliance with health and safety, COSHH, fire safety, food hygiene and infection prevention rules.
• Report equipment faults, incidents, accidents and near misses through Trust systems.
• Support absence management processes.
• Work with ward managers, department leads, Facilities, Catering, Clinical Services and the multidisciplinary team.
• Contribute to service improvements and patient-centred service delivery.

Skills

Strong communication

Team leadership

Organised approach

Education

GCSE 4+

Level 2 Food Safety

Job description

Supervisory post in the housekeeping team at Princess Alexandra Hospital NHS Trust, covering food and beverage services on the wards. The role centres on rotas, allocating work, training staff and keeping food safety and allergen standards in check. Shift changes are expected to cover annual leave and sickness within the supervisory team, so flexibility is central. Level 2 Food Safety and catering experience are required.

What the job involves

• Line manage and supervise housekeeping staff, providing leadership and guidance
• Coordinate staffing levels and rotas, and allocate daily work
• Deliver local induction, on-the-job and refresher training, and performance appraisals
• Oversee day-to-day housekeeping, food and beverage services on the wards
• Monitor the quality and presentation of food and beverages, including special diets, nutritional requirements and allergen awareness
• Maintain ward stock levels, check deliveries and ensure correct storage
• Carry out regular quality inspections of ward service areas and correct waste segregation
• Promote safe working practices and compliance with health and safety, COSHH, fire safety, food hygiene and infection prevention rules
• Report equipment faults, incidents, accidents and near misses through Trust systems
• Support absence management processes
• Work with ward managers, department leads, Facilities, Catering, Clinical Services and the multidisciplinary team
• Contribute to service improvements and patient-centred service delivery

What’s required

Qualifications

• GCSE Grade 4 or above
• Level 2 Food Safety

Experience

• Experience within a catering setting
• Experience of housekeeping
• Experience of daily scheduling

Skills & knowledge

• Strong communication skills
• Leading and developing a team
• Organised, proactive and motivated approach

Other

• Flexibility to change shifts to cover annual leave and sickness

What’s offered

• Development opportunities
• Flexible working
• Strong focus on wellbeing