Housekeeping Supervisor

Accor Hotels; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious hospitality group, Rixos Hotels, is seeking a Housekeeping Supervisor for their luxurious facilities. The role demands meticulous attention to cleanliness standards and supervision of staff. Offering competitive salary and career advancement opportunities, this position is ideal for individuals seeking growth within a professional environment.

Benefits

Competitive Salary and Compensation

Training and Development Opportunities

Career Advancement

Health and Wellness Benefits

Employee Recognition Programs

Work-Life Balance

Uniforms and Dress Code

Social Events and Activities

Transportation Services

Employee Wellness Programs

Qualifications

• Minimum 2 years in a similar role within a five-star hotel.
• Strong knowledge of housekeeping processes and standards.

Responsibilities

• Conduct daily briefings and inspections of housekeeping staff and areas.
• Maintain high standards of cleanliness in guest rooms and public areas.
• Supervise the activities of housekeeping attendants.

Skills

Leadership

Attention to Detail

Communication

Education

University Degree

Job description

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations:

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining:

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities:

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service:

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job Description

MAIN DUTIES AND RESPONSIBILITIES:

1.1.1 Conducts daily briefing for Housekeeping Attendants.
1.1.2 Conducts daily inspection of employee grooming.
1.1.3 Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
1.1.4 Conducts on the job training for all Housekeeping Attendants..
1.1.5 Maintains effective employee relations.
1.1.6 Checks and maintains equipment and machines used.
1.1.7 Prepares job orders and co-ordinate with Engineering for follow up.
1.1.8 Ensure special attention given to VIP rooms.
1.1.9 Attends daily briefing with EKH/AEH in Housekeeping.
1.1.10 Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
1.1.11 Proper handover and take over of the incoming and out going shifts to be handled well.
1.1.12 Report all Lost & Found items to Housekeeping.
1.1.13 Prepare discrepancy report for the front office.
1.1.14 Conduct fumigation for the rooms and floors.
1.1.15 Follow up “ Do not Disturb” rooms.
1.1.16 Prepare inventory for room linen.
1.1.17 Notify Housekeeper any damage caused by guest.
1.1.18 Check and follow all maintenance report If the work is incomplete.
1.1.19 Waters and changes all flowers as per schedule requirement.
1.1.20 Ensures that all flower arrangements look pleasant before the delivery to the rooms.
1.1.21 While inspecting guest rooms and other area there should be eye for detail.
1.1.22 Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.
1.1.23 Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.
1.1.24 Monitor the Key Issue no. 3 / Entering/Leaving a guest’s room is followed by the room attendant.
1.1.25 Be Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas..
1.1.26 Oversee the work of PA attendant
1.1.27 Handle all service matters to guests in the station
1.1.28 Be responsible for supervising the activities of Housekeeping Attendants..
1.1.29 Check all check-out rooms and guest rooms
1.1.30 Be fully aware of the Rixelence of the day
1.1.31 Proper grooming at all times
1.1.32 Show fullest cooperation and respect within the team and other departments
1.1.33 Is aware of the daily activities and has product knowledge of all the hotel facilities

Qualifications

UniversityDegree in any field, Minimum 2 years in a similar role with a five star hotel.

Additional Information

1. Competitive Salary and Compensation:
   • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
2. Training and Development Opportunities:
   • Access to training programs and development opportunities to enhance skills and advance within the company.
3. Career Advancement:
   • Opportunities for career growth and advancement within the Rixos Hotels group.
4. Health and Wellness Benefits:
   • Comprehensive health insurance coverage.
5. Employee Recognition Programs:
   • Recognition programs to acknowledge and reward outstanding performance and dedication.
6. Work-Life Balance:
   • Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
7. Uniforms and Dress Code:
   • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
8. Social Events and Activities:
   • Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
9. Transportation Services:
   • Transportation services.
10. Employee Wellness Programs:
    • Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.