Housekeeping Porter - Flexible Hours, Perks & Growth

IHG Hotels & Resorts; Greater London; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free meals on duty

Wagestream wellbeing app

Hotel/restaurant discounts

F&B discounts 50%

Store discounts via Hapi

Local partner discounts

Job summary

InterContinental London Park Lane is seeking a Housekeeping Porter to support the housekeeping team with stock, cleanliness and efficiency. The role involves heavy lifting, replenishing supplies and assisting Room Attendants to ensure exceptional guest service.

We offer a competitive hourly rate, overtime pay and extensive employee benefits, including meals, discounts, and wellbeing perks. Flexibility to work various shifts is essential in this busy luxury hotel environment.

Qualifications

• Ability to work efficiently in a fast-paced, high-pressure environment.
• Strong multitasking and organizational skills.
• Excellent communication skills and the ability to listen to and adapt to the needs of guests and team members.

Responsibilities

• Replenish housekeeping carts, floor pantries and storage areas with fresh linen, towels, guest amenities and cleaning supplies.
• Transport clean and soiled linen throughout the hotel in line with health and safety procedures.
• Move furniture, rollaway beds, cots and other heavy equipment as required.
• Collect and dispose of waste, recycling and used linen safely and efficiently.
• Keep housekeeping storage areas, service corridors and back-of-house areas clean, organised and hazard-free.
• Support Room Attendants by delivering additional linen, guest supplies and equipment promptly and provide a friendly and helpful service when interacting with guests, responding to requests professionally.
• Maintain the cleanliness and presentation of public areas, including corridors, lifts and staff areas, where required and assist with deep cleaning projects and periodic cleaning tasks.
• Remove rubbish, dirty crockery, glassware, and other items from service areas as needed.
• Ensure all manual handling tasks are carried out safely and in accordance with company procedures.
• Report maintenance issues, damaged equipment and health and safety concerns to the appropriate department.
• Be flexible to cover various housekeeping roles and eager to develop within the team.

Skills

Efficient in fast-paced environments

Multitasking

Communication skills

Guest service oriented

Attention to detail

Teamwork

Flexible schedule including weekends

Job description

InterContinental London Park Lane is seeking a Housekeeping Porter to support the housekeeping team with stock, cleanliness and efficiency. The role involves heavy lifting, replenishing supplies and assisting Room Attendants to ensure exceptional guest service.

We offer a competitive hourly rate, overtime pay and extensive employee benefits, including meals, discounts, and wellbeing perks. Flexibility to work various shifts is essential in this busy luxury hotel environment.