Guest-Focused Housekeeping Team Member

Warner Hotels; Holme Lacy; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days annual leave

Cycle to Work Scheme

Discounts at Warner/Butlins/Haven

Pension scheme

Life Assurance

Free on-site car parking

Employee Assistance Programme

Refer a friend scheme

Aslan rewards portal

Job summary

Warner Hotels is seeking a Housekeeping Team Member to join a supportive team dedicated to delivering a great guest experience. You will help maintain a clean, safe and inviting environment and play a part in the guest journey from arrival to their room.

As part of a large, diverse team, you will develop in-house training, gain externally recognised qualifications and benefit from comprehensive development opportunities within Warner Hotels.

Qualifications

• People person who puts the guest journey at the heart of everything they do.
• Willingness to learn and improve knowledge on customer service, products and tailored selling.

Responsibilities

• Deliver a great service within the housekeeping department.
• Work with the Housekeeping Manager and Team Leaders to support smooth guest journeys from arrival to room.
• Contribute to a clean, safe and inviting environment for guests and their families.

Skills

Guest journey focus

Customer service

Attention to detail

Team player

Willingness to learn

Job description

Warner Hotels is seeking a Housekeeping Team Member to join a supportive team dedicated to delivering a great guest experience. You will help maintain a clean, safe and inviting environment and play a part in the guest journey from arrival to their room.

As part of a large, diverse team, you will develop in-house training, gain externally recognised qualifications and benefit from comprehensive development opportunities within Warner Hotels.