Housekeeping Floor Supervisor

Rosewood London; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in hospitality, Rosewood London, seeks a Housekeeping Floor Supervisor to manage housekeeping associates and ensure exceptional standards. The role involves overseeing room cleanliness, leading a dedicated team, and enhancing the guest experience. Join a team that embodies relationship hospitality and create memorable guest experiences.

Benefits

28 days paid holidays including Bank Holidays

Company pension scheme and life assurance

12 complimentary room nights worldwide

Free meals on duty

Season ticket loan

Qualifications

• Experience leading small teams in housekeeping.
• Strong focus on quality standards and guest satisfaction.
• Proactive in managing tasks effectively.

Responsibilities

• Oversee cleanliness of approximately 50 rooms per shift.
• Lead a team of housekeepers and floor porters.
• Ensure maintenance of guest rooms and public areas.

Skills

Attention to detail

Leadership

Organizational skills

Guest service passion

Job description

Join to apply for the Housekeeping Floor Supervisor role at Rosewood London

Join to apply for the Housekeeping Floor Supervisor role at Rosewood London

We are currently looking for a Housekeeping Floor Supervisor to join our team of Housekeeping associates at Rosewood London. The Housekeeping Floor Supervisors are entrusted with leading a team of associates on their allocated floor to ensure all guest rooms and suites are prepared in line with Rosewood standards.

Key expectations of this role are

• Overseeing the cleanliness and maintenance of approximately 50 rooms per shift efficiently.
• Effectively leading the team of housekeepers and floor porters to deliver an engaging, refined and intuitive service.
• Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the hotel’s standards.
• Utilising the internal communication device to allocate and prioritise tasks of your team.

Profile

• Paying close attention to detail by not comprising on quality standards.
• Having a passion for guest service and taking ownership of the guest and associate experience.
• Possessing a good understanding of how to lead small teams effectively.
• Being organised and proactive in managing and completing tasks.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

• 28 days paid holidays per annum including Bank Holidays, increasing to up 35 over time
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide
• Free meals on duty
• Season ticket loan

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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