Housekeeping Floor Porter

Rosewood London; London; On-site; Full time

Job summary

An established industry player is seeking a dedicated Floor Porter to enhance the guest experience by ensuring that all areas are impeccably maintained. This role is perfect for someone who thrives in a team environment and is passionate about delivering exceptional service. With a commitment to quality and attention to detail, you will play a vital role in supporting the housekeeping team and fulfilling guest requests. Join a culture that values heartfelt interactions and genuine relationships, where your contributions will make a significant impact on guests' experiences.

Benefits

Competitive holiday allowance

Company pension scheme

12 complimentary room nights

Free meals on duty

Season ticket loan

Qualifications

• Attention to detail and quality standards are crucial.
• Passion for guest service and ownership of guest experience.

Responsibilities

• Maintain guest areas and housekeeping storage areas.
• Support the floor supervisor and housekeepers effectively.

Skills

Attention to Detail

Guest Service

Teamwork

Organizational Skills

Job description

Join to apply for the Housekeeping Floor Porter role at Rosewood London

Join to apply for the Housekeeping Floor Porter role at Rosewood London

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We are currently looking for a Floor Porter to join our team of Housekeeping associates at Rosewood London. The Floor Porter is appointed to assist in maintaining our guest areas and housekeeping storage areas as well as fulfilling guest requests. This is role offers approximately 40 hours per week spread over 5 working days.

Key expectations of this role are

• Planning and arranging appropriate supplies in the pantries needed for the day.
• Efficiently supporting the floor supervisor and the team of housekeepers to deliver an engaging, refined and intuitive service.
• Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the Hotel standards
• Reporting progresses using the communications device provided.
• Delivering guest requests in an efficient manner.

Profile

• Paying close attention to detail by not comprising on quality standards.
• Having a passion for guest service and taking ownership of the guest experience.
• The ability to work in a team and build relationships with others.
• Being organised and proactive in managing your tasks.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

• Competitive holiday allowance which increase with length of service
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide
• Free meals on duty
• Season ticket loan

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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