Housekeeping Attendant- 20 Hour contract

Aimbridge; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Industry leading training and leader­-

Hotel discounts portfolio wide – Staff

Access to Stream - Stream up to 40%

24/7 employee assistance programme

Uncapped incentives

Staff meals on duty

Access to gym facilities

Career and lifestyle breaks

Job summary

Aimbridge Hospitality EMEA is seeking a Housekeeping Attendant to welcome guests with warmth and professionalism. You will clean guest bedrooms and bathrooms, replenish amenities, and ensure linen is laundered in line with health and safety standards.

Join a brand that values guest experience and staff development, offering extensive benefits and career growth opportunities in a busy hotel environment.

Qualifications

• Attention to detail is essential to ensure guest rooms and common areas are clean and well-maintained.
• Ability to manage time effectively to complete room cleaning within allotted timeframes.
• Clear communication with other hotel staff and guests, including responding to requests and inquiries.
• Passion for delivering exceptional guest experiences and upholding brand standards.

Responsibilities

• Clean guest bedrooms and bathrooms to high standards.
• Ensure linen is laundered and amenities are replenished.
• Comply with Health & Safety, Food Handling, Fire Procedures and COSHH.
• Support a first-class, comfortable guest stay and uphold the hotel’s reputation for service quality.

Skills

Attention to detail

Time management

Communication skills

Brand standards

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Company sick pay - Giving you piece of mind when you need it the most
• Staff meals on duty
• Access to hotel gym facilities
• Career and lifestyle breaks – Allowing you to take time off for key life events.

A day in the life of…

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Attention to detail: it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
• Time management skills: in this busy role, must be able to manage their time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’