Housekeeping Attendant

Accor Hotels; London; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hospitality company seeks a Housekeeping Attendant in London. The role includes maintaining cleanliness in guest rooms, reporting issues, and ensuring excellent service standards. Ideal candidates should have a high school diploma and possess strong interpersonal skills.

Qualifications

• Fluent in English (written & verbal) is essential.
• Friendly and pleasant disposition.
• Previous experience in luxury hotel environment desirable.

Responsibilities

• Overall cleaning of guestrooms following brand standards.
• Maintain cleanliness of linen closets and supply closet.
• Report any issues or health hazards to the supervisor.

Skills

Interpersonal Skills

Attention to Detail

Time Management

Education

High School Diploma

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
• To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
• To call room service for removal of trays/trolleys.
• Maintain proper usage of cleaning supplies and equipment.
• Take accurate room status reports at the end of the shift.
• Keep linen closets, supply closet and landing organized and clean.
• Empty vacuum cleaner each time when it is nearly full.
• Reports any problems or questions to Supervisor assigned to your floor
• Offer assistance to guest and colleagues in a courteous manner.
• Use hands to lift, carry, or pull objects that may be heavy.
• Submit instantly and turn over to security any lost and found items.
• Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.
• To report to Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
• To report any suspicious person to Housekeeping office or security.
• Inform anything, which may be a Health & Safety hazard.
• Maintain excellent grooming and uniform standards.
• To report any equipment malfunctioning.
• Read, Understand and follow all department policies
• Other duties as assigned.

Qualifications

• High School diploma, vocational training and/or 1 year work experience.
• Fluent in English (written & verbal) essential.
• Previous experience in luxury hotel environment desirable but not essential
• Friendly and pleasant disposition with people interaction skills.
• High level of personal cleanliness and grooming.