Housekeeping Assistant Manager

Hotelcare; Greater London; Sur place; GBP 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Workplace pension

Career progression

Recognition and awards

Up to 28 days holidays

Résumé du poste

HC Facility Management Limited is seeking a Site Manager to maximise profitability and ensure high standards of cleanliness and service on site. You will drive performance against budgets, oversee wages and scheduling, and manage overheads while leading a team to meet client expectations and health and safety standards.

Reports directly to the Head Housekeeper and will implement staff recruitment and training, develop personal development plans, and foster a culture of recognition and continuous

Qualifications

• Experience in site management or housekeeping.
• Knowledge of health and safety standards.
• Strong leadership and communication skills.

Responsabilités

• Oversee wages and scheduling to meet productivity targets.
• Maintain cleanliness standards according to client feedback.
• Recruit and train staff to ensure quality service.
• Ensure health and safety compliance and adherence to policies.

Connaissances

Staff management

Recruitment and training

Budgeting

Wages planning

Customer service

Description du poste

Objective:

To maximise profitability of the site, through achievement of PR targets, wages, cleanliness standards, overheads and all other business and financial targets.To ensure site consistency through quality staff recruitment and training, demonstrating effective leadership skills and adherence to all policies and procedures.

Reports directly to the site's Head Housekeeper

Join us and you will receive:

• A personal development plan to support your induction and a learning & development framework towards your career with the company.
• Career progression.
• Automatic Enrolment into a workplace pension scheme.
• Recognition, Incentives and Awards.
• Up to 28 days paid holidays.

Commercial responsibilities:

• Manage wages in line with productivity targets. Ensure projection is reviewed regularly, to allowaccuratescheduling of hours. Ensure all workload and staff are effectivelyorganised.
• Manage PR performance and take any necessary action to help improve.
• Ensure management hours are managed in line with budget.
• All overheads controlled by reviewing orders against budget, where applicable.
• Manage cleanliness standards in line with client expectations and customer feedback. Ensure that standards are achieved daily to ensure satisfaction from client.

Business responsibilities:

• All company systems actioned on time and adhered to.
• Quality staff recruited through use of company system and professional interviewing techniques and selection standards, to ensure head countmaintainedat all times.
• All staff professionally trained to meet the requirements of their job.
• Staff are briefed regularly on all key areas of performance.
• Communicate regularly with our clients and review feedback daily.
• Ensure allSLA’sare being delivered.
• Demonstrateinitiative by using aproblem solvingapproach to issues under your control.
• Adapt ahands onapproach,where necessary,to deliver required results.
• Ensure a good professional relationship is maintained with our client,at all times.

Key responsibilities:

• Ensure that all legal aspects are delivered to standard.
• Ensure all Health and Safety requirements are met, to the company standard and, as defined by HASAWA to ensure the safety of all staff.
• Ensure that security of staff and property is guaranteed through the adherence to company policies and procedures.
• Ensure that you and your staff project a professional image and attitude and follow the company uniform policy andagreed standards at all times.
• Ensure that all staffmeet the required standards of performance of their job at all times.
• Adopt azero toleranceapproach to all areas of both you and your staff’s performance.
• Adhere to all personnel policies and procedures as laid down by the company.
• Carry out any other duties as directed by the company.