Housekeeping Assistant

Hand Picked Hotels Ltd; Worcester; On-site; GBP 287,000 - 441,000; Part time

Benefits offered by this job

Competitive hourly rate of £13.00

Share of service charge

28 days holiday per year

Uniform and meals on shift

On-site parking

Employee wellbeing support

Job summary

Hand Picked Hotels Ltd seeks a Housekeeping Assistant for Stanbrook Abbey Hotel in Worcester. The role is part-time (2 days out of 7), 16 hours per week, with a starting rate of £13.00 per hour plus service charge and benefits.

Join a luxury hospitality team at Stanbrook Abbey, where guests enjoy a unique Benedictine monastery setting and a commitment to warmth, care, and high standards of service.

Qualifications

• Some housekeeping or cleaning experience.
• Able to work both alone and as part of a team in a fast-paced environment.
• Passionate, with attention to detail and high standards.

Responsibilities

• Ensure guest rooms and public spaces are immaculately presented and cleaned to the highest standards.
• Replenish premium towels and toiletries and arrange in-room refreshments.
• Self-inspect rooms and support colleagues to uphold luxury and comfort.

Job description

Housekeeping Assistant - Stanbrook Abbey Hotel

Location: Worcester, Worcestershire, WR2 4UA

Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Part-time | Permanent | 2 days out of 7

Come and join our Team...

We are currently seeking an enthusiastic Housekeeping Assistant at Stanbrook Abbey Hotel, part of Hand Picked Hotels.

Set within the majestic surroundings of a former Benedictine monastery, Stanbrook Abbey Hotel is a one-of-a-kind luxury retreat where history, elegance, and outstanding customer service come together. With 70 individually designed bedrooms, a fine dining restaurant, inspiring event spaces, and beautifully landscaped grounds, we offer guests an unforgettable experience steeped in charm and tranquillity.

We're proud to be part of a team that delivers outstanding hospitality with warmth, care, and attention to detail. Whether it's welcoming guests to a romantic weekend away, hosting a dream wedding, or creating exceptional dining moments, we strive to make every experience extraordinary.

We're looking for passionate, dedicated individuals who take pride in their work and want to be part of something truly special.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you're passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone's stay, Stanbrook Abbey Hotel offers an inspiring place to grow your career.

What will the role involve?

As a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you'll replenish premium towels and toiletries, and elegantly arrange in-room refreshments, including a curated selection of teas, coffees, and biscuits. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you'll confidently self-inspect rooms and support colleagues to uphold our reputation for luxury and comfort.

This is a Part-time role working 2 days out of 7 including weekends on a rota basis, 16 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What's in it for you?

• A competitive hourly rate of £13.00 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• We want people that are passionate, showing the ability to go above and beyond naturally, that take pride in delivering consistently high standards and pay attention to all the details.

Who we are...

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the 'Green Tourism' accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.