Housekeeper -Part Time - 20 hours

Greystar; Greater London; On-site; GBP 12,000 - 18,000; Full time

Job summary

Greystar is seeking a dedicated cleaner to maintain the cleanliness of our residential communities. You will be responsible for keeping reception, offices, and all common areas spotless, as well as performing daily litter picks and ensuring market-ready show flats.

The role requires the ability to read English, knowledge of UK health and safety requirements, and proficiency with cleaning fluids and tools. You will work as part of a team, supporting residents and on-site staff.

Qualifications

• Ability to read and write in English to understand product safety labels and procedures.
• Knowledge of UK health and safety requirements.
• Knowledge of safe use and maintenance of cleaning fluids and tools.

Responsibilities

• Maintain cleanliness of the community's external and internal spaces, including reception and offices.
• Respond to resident queries and signpost to the appropriate person when needed.
• Clean the reception, offices, common spaces and restrooms.
• Daily litter pick of external areas within the community.
• Keep empty rooms and show flats fresh to maintain market-ready appeal.
• Log maintenance issues with the Customer Service team as identified in daily tasks.

Skills

Reading English

Problem solving

Attention to detail

Customer service

Autonomy

Flexibility

Tools

Cleaning fluids

Cleaning tools

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.

Key Role Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries.
• Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
• Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.

Key Relationships

Onsite Team Members

About You Knowledge & Qualifications

• Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
• Knowledge & understanding of UK health and safety requirements.
• Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.

Experience & Skills Essential

• Previous experience of maintaining cleanliness within a customer occupied environment.
• Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
• Ability to work autonomously, using initiative when required.
• Strong attention to detail.
• Flexible approach to work and adaptable to thrive in a changing environment.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.

Our continued success depends on our people.

If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you!

Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.

As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other.

Integrity

We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.

Equality

We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.

Professionalism

We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.

Accountability

We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.

Service

We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.

Teamwork

We work together to accomplish goals, solve problems, and enrich our work environment.

Company Overview

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.