Housekeeper - Live In

The Inn Collection Group; Preston; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a multi-award-winning pubs with rooms company that values respect, customer focus, and warmth. As a Housekeeper, you will play a vital role in maintaining pristine spaces for guests. This position offers flexibility, allowing you to balance family commitments while contributing to a welcoming atmosphere. Enjoy benefits like extra paid holidays, discounts, and 24/7 support. If you are passionate about cleanliness and creating comfortable environments, this role is perfect for you. Be part of an award-winning team recognized for excellence in hospitality.

Benefits

Extra paid holiday for birthdays

50% off food at any of our Inns

Paid breaks

Discounted room bookings

Confidential support through Employee Assistance Programme

Discount for loved ones on bed and breakfast

£50 for same day bookings

Qualifications

• Must be friendly and reliable, with a passion for cleanliness.
• Ability to stay calm under pressure and work collaboratively.

Responsibilities

• Clean rooms and public areas to high standards.
• Report maintenance issues and manage stocks of supplies.

Skills

Detail-oriented

Time management

Customer service

Education

High school diploma

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

Benefits of Working With Us

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our beautiful locations with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support through our Employee Assistance Programme.
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

About The Swan

The Swan is nestled beneath the dramatic fells surrounding the picturesque village of Grasmere in the Lake District. Steeped in history, this charming inn offers a warm and inviting atmosphere, making it a favorite among visitors. With its stunning location and rich heritage, The Swan is the perfect base to explore Grasmere’s natural beauty and the surrounding landscape.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—pristinely kept spaces prepared for each guest to enjoy an unforgettable stay. This high standard is maintained by our dedicated housekeeping teams.

A successful Housekeeper will be friendly, detail-oriented, able to stay calm under pressure, and committed to exceeding guest expectations by responding promptly. As a key member of the team, you'll work collaboratively to create a positive and efficient environment.

Your duties include cleaning rooms to high standards, ensuring public areas are welcoming, reporting maintenance issues, following safety guidelines, and managing stocks of linen, towels, and supplies effectively.

If you are reliable, passionate about cleanliness, and pride yourself on creating comfortable spaces, we think you’ll fit right in.

This role offers flexibility to balance family commitments. Watch Victorija’s video to learn more about our Housekeeping roles.

This position includes colleague accommodation—click the link to learn more.

*Age-related pay rates apply for Under 21s.*

Expected Salary (not shared with the employer)

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