Housekeeper - Live In

The Inn Collection Group; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a multi-award-winning pubs with rooms company that values exceptional hospitality and a warm atmosphere. As a Housekeeper, you will maintain pristine spaces for guests, ensuring their stay is unforgettable. This role offers flexibility to balance family commitments and includes colleague accommodation. With a focus on teamwork and customer satisfaction, you will thrive in a supportive environment that prioritizes respect and honesty. Enjoy fantastic employee benefits such as birthday holidays and discounts at our Inns, making this a rewarding opportunity for those passionate about cleanliness and guest experience.

Benefits

Extra paid holiday for birthdays

50% off food at any Inns

Colleague accommodation

1/3 off room bookings

£50 on same-day bookings

15% off bed and breakfast for loved ones

24/7 confidential support

Tronc (tips) shared among staff

Qualifications

• Must be friendly and calm under pressure.
• Experience in housekeeping or cleaning preferred.

Responsibilities

• Clean rooms to high standards and ensure public areas are welcoming.
• Report maintenance issues promptly and manage stocks of supplies.

Skills

Detail-oriented

Team collaboration

Time management

Customer service

Education

High school diploma

Job description

What makes the perfect pub?

It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

Employee Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our beautiful locations with 1/3 off room bookings all year round.
• Experience spontaneous getaways with £50 on same-day bookings.
• Your loved ones can enjoy 15% off bed and breakfast.
• 24/7 confidential support through our Employee Assistance Programme.
• Tronc (tips) shared among staff.
• Contribute to our Give-inn back scheme.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

About the Location

Located on the shores of Coniston Water, this classic Lakeland slate building offers sensational views of the lake and surrounding fells. Recently restored to its former glory, it stands as a stunning landmark with tranquil waters just a short walk away, providing the perfect backdrop for enjoying the natural beauty of the Lake District.

Housekeeper Role

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is maintained by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly, detail-oriented, calm under pressure, and committed to exceeding guest expectations by responding promptly. You’ll work collaboratively to create a positive and efficient work environment.

Your duties will include cleaning rooms to high standards, ensuring public areas are clean and welcoming, reporting maintenance issues promptly, following safety guidelines, and managing stocks of linen, towels, and room supplies effectively.

If you are reliable, passionate about cleanliness, and take pride in creating comfortable spaces, we believe you’ll fit right in…

This role offers flexibility to balance family commitments. Watch Victorija’s video to learn more about our Housekeeping roles.

This role also includes colleague accommodation—click the link to learn more.

*Age-related pay rates apply for Under 21s.*

Expected Salary (not shared with the employer)

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