Housekeeper / Kitchen Assistant

Cavanagh Wealth Management; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a pioneering team at the UK’s only operational Spaceport, where you will provide exceptional customer service in a unique hospitality role. As a Rotational General Steward, you'll ensure the cleanliness and maintenance of accommodation facilities while serving meals and assisting guests. This opportunity allows you to work in a cutting-edge environment with a global outlook, all while enjoying the stunning landscapes of Shetland. With a 3 weeks on, 3 weeks off rotational schedule, you’ll achieve a fantastic work-life balance while being part of an exciting industry. If you have a passion for high standards and teamwork, this role is for you!

Benefits

Accommodation and Meals Provided

Free Travel to Spaceport

Free Wifi

Work-Life Balance

Training Opportunities

Supportive Team Culture

Staff Gym

Staff Pub Events

Life Assurance

Health & Wellbeing Products

Qualifications

• Experience in a fast-paced, customer-focused environment is essential.
• Recognized food hygiene certification is highly desirable.

Responsibilities

• Perform housekeeping tasks to maintain high accommodation standards.
• Assist in serving meals and responding to guest inquiries.

Skills

Customer Service

Teamwork

Attention to Detail

Food Safety Knowledge

Communication Skills

Initiative

Education

Level 4 - Scottish Credit and Qualifications Framework

Tools

Food Hygiene Certification

Job description

Job Overview:

This is a superb opportunity to be part of the UK’s leading, and only operational Spaceport, where you will be part of the team who are making history every day!

SaxaVord Spaceport in Shetland is seeking a talented and enthusiastic Rotational General Steward. The role involves providing exceptional customer service across the hospitality function at the accommodation facility at SaxaVord Spaceport, ensuring all areas are clean, well-maintained, and offer an outstanding experience for staff, clients, and visitors. You will perform general cleaning duties, serve food, handle guest inquiries, and assist with various tasks that contribute to the smooth running of SaxaVord Spaceport's accommodation facilities.

Key Responsibilities:

• Carry out a variety of housekeeping tasks and duties to ensure accommodation facilities meet the high standards the company expects.
• Assist with the serving and take down of breakfasts and dinners.
• Assist the duty chef in preparing food as and when required.
• Respond to customer inquiries and assist with requests professionally to ensure a positive guest experience.
• Report any safety hazards or potential issues to site management promptly.
• Maintain a friendly and positive attitude when interacting with both guests and the team.

What We’re Looking For:

• Proven experience in a similar role within a fast-paced, customer-focused environment.
• Good team and interpersonal skills.
• Lots of common sense and ability to use your initiative.
• A passion for high standards, with a keen eye for detail.
• Good knowledge of food safety and hygiene standards – full training will be provided.
• Flexibility and adaptability to work in a rotational, remote location.
• A positive, proactive attitude and strong communication skills.
• Previous experience in remote or specialized locations is a plus.

Qualifications, Knowledge, Skills, and Experience:

• This role would suit those working at Level 4 - Scottish Credit and Qualifications Framework.
• Previous experience in a similar role is highly desirable.
• Recognized food hygiene certification is highly desirable.
• Experience in bar work or serving alcohol is desirable.
• Experience working in a dynamic environment with changing priorities is highly desirable.

The Benefits:

• Work in a cutting-edge environment with a global outlook.
• Accommodation and all meals provided.
• Free travel & transport provided to and from our Spaceport from Aberdeen.
• Free wifi.
• 3 weeks on, 3 weeks off rotational schedule, allowing for excellent work-life balance.
• Training opportunities to develop and expand your culinary skills.
• A supportive, safe, and collaborative team culture.
• Staff Gym.
• Staff pub – where regular events such as staff quizzes are held.
• Life Assurance.
• Other health & wellbeing products.

About Shetland & SaxaVord Spaceport: Shetland offers stunning landscapes, vibrant local culture, and a close-knit community. The Spaceport, located on the island of Unst, is at the forefront of space innovation and technology in the UK. As a member of the hospitality team, you’ll be part of something truly special, working in one of the most exciting industries in the world, while enjoying a unique lifestyle in Shetland’s natural beauty.

How to Apply: If you enjoy teamwork, enjoy meeting new people from all over the world, and are ready for a new challenge, we want to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you’re the perfect fit for this role to Kirsty Heughan.