Housekeeper *Internal*

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Holiday allowance

NHS Discounts

Cycle to Work

Vivup counselling

Job summary

North Cumbria Integrated Care NHS Foundation Trust is recruiting a Housekeeper (Band 2) at Cumberland Infirmary, Carlisle. You will join the Elm A/HASU team, delivering high quality cleaning, meal assistance support, and patient privacy maintenance in a 43-bed acute stroke care area.

The role requires good communication, reliability and ability to work in a fast-paced hospital environment. 75 hours per fortnight across shifts; closing date 11 November 2026. NHS benefits apply.

Qualifications

• NVQ 1 in hotel services/food service or equivalent.
• Experience in customer service/caring environment.
• Health care or hospital housekeeping experience.
• Basic food hygiene and infection prevention knowledge.
• Excellent communication, ability to prioritise, and team work.
• Willing to undertake training.

Responsibilities

• Assist with meal rounds and serve patients meals/drinks.
• Assist with feeding patients and update relevant documentation.
• Order weekly stores and put away deliveries.
• Routine cleaning and basic maintenance of equipment.
• Report equipment and environmental issues.
• Replenish ward supplies including linen and maintain patient privacy.

Skills

Effective communication

Prioritise work

Teamwork

Empathetic approach

Distress handling

Education

NVQ 1 in hotel services/food service or equivalent

Job description

North Cumbria Integrated Care NHS Foundation Trust

Housekeeper *Internal*

The closing date is 11 November 2026

Housekeeper Band 2 - 75 hours available - Cumberland Infirmary, Carlisle

An exciting opportunity has arisen to join the team on Elm A/HASU, we are seeking to recruit a highly enthusiastic and motivated team player who will work within the team providing high quality service ensuring standards are maintained.

The department specialises in acute stroke care and stroke/neuro rehabilitation it is a 43 bedded area and consists of a 10 bedded hyper acute stroke unit, with 33 acute stroke /neuro rehabilitation beds. The Stroke Department is a friendly and caring environment providing care to the most critically / acutely ill patients. The aim of HASU is to provide holistic care for acute stroke patients, utilising a co-ordinated multidisciplinary approach, resulting in optimal patient outcomes. It is a fast paced, acute care environment; assessing, prioritising and caring for a multitude of patient and families, with specific acute care needs and long term conditions.

Main duties of the job

The main duties of the job includes:

Assist with meal rounds and serve patients meals/drinks

Assist with feeding patients and update relevant documentation

Order weekly stores and put away on delivery

Routine cleaning and basic maintenance of equipment

Reporting equipment/ environmental issues

Replenish ward supplies including linen

Maintain patient privacy and dignity

Work and Liaise with other professionals in team

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

• oGood standard of general education
• oNVQ 1 in hotel services/food service or equivalent or equivalent experience

Experience

• oPrevious experience of working in a customer service/caring environment
• oAcute hospital work.
• oHealth care work.
• oExperience of housekeeping/domestic duties

Knowledge

• oBasic food hygiene
• oInfection prevention
• oConfidentiality.
• oKnowledge of systems and processes, eg manual handling, fire safety
• oKnowledge of cleaning/hygiene/COSHH

Skills and Aptitudes

• oEffective communication and interpersonal skills both written and verbal.
• oAble to prioritise work to meet deadlines.
• oAble to work well within a multi-disciplinary team.
• oAbility to cope with distressing or emotional circumstances, eg death, bereavement, safeguarding issues
• oAble to use initiative appropriately.
• oReliable
• oGood time keeper
• oNon-judgemental
• oEmpathetic and caring approach
• oAbility to respond to changing requirements
• oAbility to respond to sensitive situations

Personal Circumstances

• oAdaptable.
• oFlexible approach to work patterns

Other requirements

• oWilling to undertake work related training and development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust