Housekeeper - Dual Site (20 Hours )

Greystar Worldwide, LLC; Greater London; Hybrid; GBP 15,000 - 18,000; Full time

Job summary

Greystar Worldwide, LLC is seeking a Housekeeper to maintain cleanliness across two London communities, Chapter Portobello and Chapter White City. The role covers reception, offices, common areas and amenity spaces, with shifts of five hours per day across Fri/Sat at White City and Sun/Mon at Portobello.

You will work as part of the Community team, delivering high standards of cleanliness, responding to resident queries, and keeping facilities well stocked and safe while adhering to COSHH and UK

Qualifications

• Ability to read and write English to understand product safety labels and procedures.
• Knowledge of UK health and safety requirements.
• Knowledge of safe use and maintenance of cleaning fluids and tools.

Responsibilities

• Work as part of a friendly team to ensure high cleanliness throughout the community.
• Respond to resident queries and signpost to the right contact.
• Clean reception, offices, common spaces and restrooms.
• Perform daily litter pick and maintain market-ready spaces.
• Keep inventory of cleaning supplies and request re-orders as needed.

Skills

Customer service

Attention to detail

Autonomy

English language

Tools

Cleaning equipment

COSHH knowledge

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Housekeeper ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.

This role would be supporting 2 sites - Chapter Portbello and Chapter White City

Shift: 5 hours per day

Fri/ Sat at White city

Sun/ Mon at Portobello

JOB DESCRIPTION

Key Role Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries.
• Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
• Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.

About You

• Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
• Knowledge and understanding of UK health and safety requirements.
• Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.

Experience & Skills

• Previous experience of maintaining cleanliness within a customer occupied environment.
• Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
• Ability to work autonomously, using initiative when required.
• Strong attention to detail.
• Flexible approach to work and adaptable to thrive in a changing environment.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.

Important Notice

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].