Housekeeper - Coronary Care Unit

East Lancashire Hospitals NHS Trust; Lancashire; On-site; GBP 21,000 - 25,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking a dedicated Housekeeper to maintain a clean, safe ward environment and support nutritional and stock-related duties. The role requires attention to detail, teamwork, and adherence to infection control policies to ensure patient comfort and safety.

The successful candidate will work within the Cardiology directorate, contributing to high-quality care across the ward and associated areas, with a strong emphasis on confidentiality, communication, and

Qualifications

• Extensive previous experience in a health care setting.
• Clear and accurate written and verbal communication.
• Ability to work within a team and support colleagues.
• Understanding of infection control policies and safety procedures.

Responsibilities

• Maintain ward cleanliness to a high standard.
• Assist with stock control and ordering ward provisions.
• Support nutritional duties and patient meal service.
• Ensure patient privacy and dignity at all times.
• Record patient interventions accurately and communicate with staff.

Skills

Housekeeping

Communication skills

Attention to detail

IT literacy

Education

GCSE English and Maths

Job description

The main elements of the housekeeping role are to provide a clean, safe and comfortable environment for patients, visitors and staff. Ensuring the department is clutter free, well stocked and the compliance of daily checklists is adhered to in all areas of the department to enable the team to provide quality care., The ward is extremely busy, but is calm well organised, and receptive to ongoing development. CCU is looking for a Housekeeper who can uphold the ethos of the ward whilst ensuring continued development of service., The post directly involves a wide range of duties including maintaining the ward environment, ensuring a high standard of ward cleanliness, stock control and nutritional related duties.

Nutritional Related Duties

• Maintain privacy and dignity for all patients at all times.
• Be responsible for maintaining high standards of nutritional intake to the individual need of the patient.
• Maintain the ward environment, ensuring high standards of cleanliness.
• Ensure all fixtures and fittings are in order., Nutritional Related Duties
• Organise and participate with the feeding of patients, where appropriate.
• Collection of individual patient's meals as required.
• Actively monitor all recording and reporting of diet and fluid intake and output of the patients.
• Liaise with dieticians and catering department to ensure quality choice to the individual patients.
• Assist patients when ordering from the menus and wherever possible arranging alternative to suit individual needs
• The management of all patient menu cards.
• Ordering and monitoring ward food supplies and making adjustments to requisitions as appropriate.
• Awareness of patients with swallowing difficulties and implement the planned care that trained staff have completed after assessment.
• Collection and distribution of water jugs.
• Distributing of hot beverages at times designated by ward area

Communication

• Record accurately all patient interventions.
• Liaise effectively with all professionals, including Occupational Therapist, Speech Therapists, Dieticians, Nurses, Catering Staff, Hotel Services Staff, etc.
• Respect and maintain confidentiality.
• Assist in creating and maintaining a positive working relationship with the ward nursing team
• All involvement with patients, relatives or carers should be communicated to Senior nurse in charge
• Ensure patients are given information about the ward and orientation to their surroundings.
• Contacting of patient's home to deliver property if needed, e.g. dentures, spectacles., Ensuring that the ward is of a high standard of cleanliness in all areas and giving assistance when appropriate.
• Participate in ward audit to measure that standard are achieved.
• Cleaning of kitchen areas including appliances.
• Reporting any faults with fixtures and fittings and actively monitoring repairs and maintenance.
• Awareness of and implementing Infection Control policies.
• Preparation of bed areas for patient admissions or discharges.
• Participate in the auditing of mattresses and report any concerns.
• Ensure ward linen is adequately stocked.
• General tidiness of all ward areas.
• Ordering of ward provisions via telephone, computer, and fax, ensuring that all stocks delivered to the ward are appropriately stored.

Health & Safety

• Maintain a safe environment for patients, staff and visitors to the ward.
• Identify potential risks and hazards, reporting them to the Ward Manager.
• Ensure that any defective or malfunctioning equipment is withdrawn from use and reported to the appropriate Department and Senior ward staff.
• To attend annual mandatory training of moving and handling, resuscitation and fire training.
• Ensure accurate completion of accident / incident forms and reporting to senior ward staff.
• Ensure that Trust policies and procedures are adhered to.

You will be an enthusiastic person, keen to build relationships across organisational boundaries to improve care for patients. You will be willing to work flexibly in a challenging operational environment, and have demonstrable experience of supporting service improvement. You must have exceptionally strong attention to detail and a willingness to work around the needs of the team and organisation. To ensure own actions reduce risk to health and safety, and to promote a health and safety culture within the workplace. To maintain a clean and tidy environment for patients, staff and visitors. Assist in the needs of patients, visitors and staff and maintain a good working relationship within the team. To support families in caring for their children. Be responsible for ordering and maintaining stock levels of equipment. To organise and prioritise own workload., Administration skills, IT literacy, prioritisation and organisational skills along with excellent communication skills are also essential for this role. You will be an enthusiastic person, keen to build relationships across organisational boundaries to improve care for patients. You will be willing to work flexibly in a challenging operational environment, and have demonstrable experience of supporting service improvement. You must have exceptionally strong attention to detail and a willingness to work around the needs of the team and organisation. To maintain a clean and tidy environment for patients, staff and visitors. Assist in the needs of patients, visitors and staff and maintain a good working relationship within the team. To support families in caring for their children. Be responsible for ordering and maintaining stock levels of equipment. To organise and prioritise own workload.

Previous Experience and Skills

• Extensive previous experience in a health care setting
• Clear and accurate written and verbal communication Demonstrate a sympathetic/sensitive approach and be able to speak effectively to colleagues, staff and patients. Interpersonal skills
• Proven Ability to work within a team and be supportive of team members

Desirable criteria

• GCSE English and Maths or equivalent qualification, Knowledge about IT and navigation around computer skills for ordering stock
• Familiar with organisation computer systems At East Lancashire Hospitals NHS Trust, our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 7,000 staff, many of whom are internationally renowned and have won awards for their work.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

At East Lancashire Hospitals Trust, our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 7,000 staff, many of whom are internationally renowned and have won awards for their work.

This is a fantastic opportunity for a dedicated, person to join the Cardiology directorate as Housekeeper. The cardiology team work closely together to provide safe, personal and effective care to the patients of East Lancashire. There is currently a dedicated 10 bedded Coronary Care Unit and a 26 bedded Cardiology ward; Cardiac Ambulatory Unit; there are two Cardiac Catheter Labs and a Cardiology out-patients department.

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Important information

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.