Housekeeper/Catering Assistant - Gloucester Locality (BANK)

Gloucestershire Health and Care NHS Foundation Trust; Gloucester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free car parking

27 days leave + bank holidays

Job summary

Gloucestershire Health and Care NHS Foundation Trust is advertising a flexible bank position for a Housekeeper/Catering Assistant in the Gloucester locality. The role covers Estates & Facilities across sites, with zero hours to cover leave and sickness, and a rate of £12.92 per hour.

You will contribute to cleaning, catering and linen services, supporting patient wellbeing and ensuring high hygiene standards.

Qualifications

• Previous experience of cleaning and/or catering duties.
• Experience in Customer Service.
• Knowledge of COSHH is desirable.

Responsibilities

• Work as a member of the Estates & Facilities Team in all areas of the site.
• Maintains a high standard of hygiene and cleanliness.
• Prepares and presents patient meals and beverages in inpatient areas.
• Good Verbal and Written Communication Skills.
• Cleaning or Catering Qualification.

Skills

Cleaning

Catering

Customer Service

Food Hygiene

Job description

Housekeeper/Catering Assistant - Gloucester Locality (BANK)

Band 2

Main area Facilities Team Grade Band 2 Contract Bank Hours

• Flexible working
• Other

0 hours per week (Zero hours contract to cover annual leave and sickness) Job ref 327-26-713

Site Wotton Lawn Mental Health Hospital Town Gloucester Salary £12.92 Per hour Salary period Hourly Closing 21/09/2026 23:59

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

This is a bank vacancy - zero hours

We have an opportunity to join our Facilities Team within the Gloucester Locality, including Wotton Lawn Mental Health Hospital, Pullman Place, Acorn House, Collingwood and other buildings within Gloucester Health and Care NHS Foundation Trust.

If you are eager to learn and keen to deliver the highest standards, you could be the person we are looking for.

Our Facilities Team delivers Portering, Cleaning, Catering and Linen services within our in-patient units, from 7am – 8pm, seven days a week.

Main duties of the job

As a Housekeeper, you will help maintain a safe, clean and relaxing environment for our patients to recover in.

If you give us your time and commitment, we will give you all the training necessary to be a part of this great Team.

You will also receive:

• Agenda for Change pay towards annual leave
• Enhanced pay for weekends/bank holidays
• Free car Parking

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Job Overview:

• Work as a member of the Estates & Facilities Team in all areas of the site. Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the service.
• Maintains a high standard of hygiene and cleanliness, as defined within the National Specification of Cleanliness.
• Prepares and presents patient meals and beverages in inpatient areas in accordance with Food Hygiene procedures.
• Good Verbal and Written Communication Skills
• Cleaning or Catering Qualification

LENGTH AND / OR NATURE OF EXPERIENCE

• Previous experience of cleaning and/or catering duties
• Experience in Customer Service

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

• Knowledge and understanding of COSHH

When joining us, as well as becoming part of a team that makes a difference, we also offer:

• Free car parking at many of our sites
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
• A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
• Generous NHS pension and enhanced pay when if you work unsocial hours
• Flexible, family friendly and agile working opportunities
• Recognition and long service awards
• Fast Track physiotherapy
• Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

If you are aged 16-30, you may be eligible for financial and pastoral support from the King’s Trust, with who we are in partnership with to support your first 6 months in role. We will pass on your details to the King’s Trust who will be in touch with you if you are eligible. If you would rather not be contacted, please let us know.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.