Housekeeper

Serco Limited; York and North Yorkshire; On-site; GBP 17,000 - 22,000; Full time

Job summary

Serco Limited is seeking a Housekeeping team member in our Defence sector to maintain clean, safe, and welcoming spaces for colleagues, customers and visitors. You will help deliver smooth operations and uphold high standards daily.

Key responsibilities include cleaning, following schedules, reporting hazards, and assisting teammates. A reliable, independent worker with good literacy and basic numeracy will fit well and may cover during peak times, including some weekends.

Qualifications

• Good basic literacy and numeracy, able to communicate effectively.
• Knowledge of safe cleaning practices and proper use of cleaning equipment and chemicals.
• Understanding of health and safety requirements, COSHH, risk assessments and manual handling.

Responsibilities

• Clean walls, floors, furniture and fittings using standard cleaning methods and equipment.
• Follow schedules and specifications to ensure designated areas meet required standards.
• Maintain bathrooms, bedrooms, offices and external areas; handle litter and waste appropriately.
• Use cleaning equipment in line with safety regulations and training.
• Report safety hazards, equipment defects and maintenance issues promptly to management.
• Support colleagues by covering other areas when needed and participate in training.

Skills

Literacy and numeracy

Safe cleaning practices

COSHH awareness

Health and safety

Reliability and teamwork

Job description

Ready to impact a better future?

As a Housekeeping member in our Defence team, you'll help create a clean, safe and welcoming environment for colleagues, customers and visitors. Your work will support the smooth delivery of operations and ensure facilities are maintained to a high standard every day.

Our work touches lives every day, and this role plays an important part in maintaining spaces that support learning, working and community activities. Through care, attention to detail and pride in your work, you'll help create a positive impact for those who use the facilities while supporting a safe and productive environment.

What you'll do as a Housekeeping

• Clean walls, floors, furniture and fittings using manual and electrically powered equipment, including dusting, sweeping, mopping and vacuuming.
• Follow cleaning schedules and service specifications to ensure all designated areas are cleaned to the required standards.
• Maintain bathrooms, bedrooms, offices and external areas, including litter picking and emptying bins.
• Use cleaning equipment and materials safely, following Control of Substances Hazardous to Health (COSHH) regulations and training.
• Report safety hazards, equipment defects and maintenance issues promptly to management.
• Support colleagues by providing cover in other areas when required and participating in training and team meetings.

Does this sound like you?

• Good basic literacy and numeracy skills with the ability to communicate effectively.
• Knowledge of safe cleaning practices and the proper use of cleaning equipment and chemicals.
• Understanding of health and safety requirements, including COSHH, risk assessments and manual handling.
• Reliable, organised and able to work independently as well as part of a team.
• Flexible approach to working hours, including some weekends, with a commitment to maintaining high standards.